Receptionist

Cygnet Health Care; Heanor; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cygnet Elowen Hospital in Derbyshire is seeking a professional Receptionist to be the welcoming face of the service and support the day-to-day operations. The role involves greeting visitors, managing sign-in/out, handling calls, and assisting with general office duties to ensure a smooth, secure environment for patients and staff.

The successful candidate will contribute to a positive experience for visitors, colleagues and the people in our care, working standard daytime hours over Monday to

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

Job description

Are you an organised and personable individual who enjoys helping others? Cygnet Group is looking for a dedicated Receptionist to be the welcoming face of Cygnet Elowen Hospital, delivering outstanding customer service and supporting the smooth day-to-day running of our service. Working 40 hours per week, Monday to Friday, with shifts of 8:00 am - 4:00 pm or 9:00 am - 5:00 pm, you'll play an important role in creating a positive experience for visitors, colleagues and the people in our care. Cygnet Elowen Hospital, our hospital for adults located in Derbyshire, exemplifies our commitment to excellence in health care. This service offers a safe and secure care pathway tailored for individuals with eating disorders, as well as those with complex personality disorders with disordered eating. With a dedicated team of specialists and a compassionate approach, Cygnet Elowen Hospital is designed to provide specialist support and treatment, fostering a positive recovery pathway in a nurturing environment.

Your Day-to-Day...

Provide a professional, welcoming reception experience
Greet visitors & notify the appropriate member of staff of their arrival
Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
Answer & transfer all incoming calls and take messages where appropriate
Sort & distribute post, and assist with general office duties as required
Keep the reception area clean & tidy
Promote the safety & security of all site users and ensure all staff comply with security protocols.

Cygnet Group was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.