Receptionist

Cygnet Group; East Midlands; Ibrido; GBP 16.000 - 23.000; Part-time

Vantaggi offerti da questo lavoro

Pension scheme

Cycle to work scheme

Employee discounts

Healthcare benefits

Descrizione del lavoro

Cygnet Hospital Derby is hiring a part-time receptionist to provide a professional and welcoming front-desk experience. You will greet visitors, manage sign-ins, handle calls, and support general office duties while ensuring safety and confidentiality.

The role requires strong communication, organisational skills, and proficiency with Microsoft Office. The position offers shifts across mornings and early afternoons on a rota, with DBS checks required and access to employee benefits and

Competenze

• Experience as a receptionist/administrator
• Strong organisational and multi-tasking abilities
• Computer literacy including Windows/Word/Excel/Outlook or equivalents
• Knowledge of telephone systems
• Polite, friendly and communicative with good numeracy and literacy

Mansioni

• Provide a professional, welcoming reception experience
• Greet visitors and notify staff of arrivals
• Ensure visitors sign in/out and patients are recorded on return/exit
• Answer and transfer calls and take messages as needed
• Sort and distribute post and assist with general office duties
• Keep the reception area clean and tidy
• Promote safety and security and ensure staff follow protocols

Conoscenze

Customer service

Organised

Multi-tasking

Telephone systems

Microsoft Office

Formazione

GCSE Maths and English

Strumenti

Microsoft Office

Windows OS

Descrizione del lavoro

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for an experienced Receptionist to join our team at Cygnet Hospital Derby.

You will be working part time, 15.7 hours per week, Monday to Sunday on a rota working three days on and three days off.

Working shift times

07:00am – 11:45am

11:15am – 16:00pm

15:45pm – 20:30pm

Cygnet Hospital Derby provides low secure and mental health rehabilitation care based on the Recovery Model. Our integrated male care pathway includes Litchurch Ward, our low secure ward, and the Wyvern Unit, our mental health rehabilitation service. Alvaston Ward, our specialist female personality disorder service, is one of the leading services of its kind in the East and West Midlands.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Your Day-to-Day…

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols

You are…

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality

Why Cygnet? We’ll offer you…

• £13.97 per hour
• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.