Night Receptionist

Cygnet; Bury; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Strong career progression

Expert supervision & support

Employee referral scheme

Pension scheme

Cycle to work scheme

Job summary

Cygnet Hospital Bury Hudson is looking for a confident Night Receptionist to deliver a professional, welcoming reception at a secure mental health site. You’ll work 42 hours weekly, 6pm–6am on a rota including alternate weekends, in a lone-working role that supports patient and staff safety.

Essential requirements include receptionist/administration experience, strong organisation, GCSEs in Maths and English, and good IT skills (Windows/Word/Excel/Outlook). A DBS check is required.

Qualifications

• Experience liaising with customers/clients at reception or administration.
• GCSE Maths and English with good numeracy and literacy.
• Proficient with Windows, Word, Excel and Outlook.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors, notify staff on arrival and manage sign in/out.
• Answer and transfer calls, take messages as needed.
• Sort, post and support general office duties.
• Keep reception area tidy and ensure security protocols are followed.

Skills

Receptionist experience

Organised

Computer literacy

Telephone systems knowledge

Communication skills

Confidentiality awareness

Education

GCSE Maths & English

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Night Receptionist with a passion for delivering outstanding service.

You’ll be working 42 hours per week week (6pm to 6am on a rota basis including alternate weekends) making a positive difference to the lives of the people in our care at Cygnet Hospital Bury Hudson.

Note: This role is a lone working role.

Cygnet Bury Hudson provides a wide range of secure mental health services for men including individuals with a diagnosis of personality disorder.

Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir.

Your Day-to-Day…

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are…

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We’ll offer you…

• £29,453 per annum
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.