Receptionist

CYGNET; East Midlands; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work

Employee discount

Healthcare benefits

Job summary

Cygnet Hospital Derby is seeking an experienced Receptionist to join our team on a part-time basis. You will greet visitors, manage sign-in/out, answer calls, and handle general office duties across shifts, contributing to a safe and welcoming environment.

The role requires strong organisation, numeracy and literacy, and excellent interpersonal skills. A DBS check will be enhanced for the successful candidate.

Qualifications

• GCSE Maths and English required.
• Polite, friendly and approachable with excellent communication skills.
• Organised and able to multi-task while handling confidential information.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify staff of arrivals.
• Ensure visitors sign in/out and record patient movements.
• Answer and transfer calls and take messages as needed.
• Sort and distribute post and assist with general office duties.
• Keep reception area clean and tidy.
• Promote safety and security on site and ensure staff follow protocols.

Skills

Receptionist

Administration

Communication

Multi-tasking

Computer literacy

Telephone systems

Numeracy

Literacy

Confidentiality

Education

GCSE Maths & English

Tools

Windows

Word

Excel

Outlook

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.We are looking for an experienced Receptionist to join our team at Cygnet Hospital Derby.You will be working part time, 15.7 hours per week, Monday to Sunday on a rota working three days on and three days off.Working shift times07:00am - 11:45am11:15am - 16:00pm15:45pm - 20:30pmCygnet Hospital Derby provides low secure and mental health rehabilitation care based on the Recovery Model. Our integrated male care pathway includes Litchurch Ward, our low secure ward, and the Wyvern Unit, our mental health rehabilitation service. Alvaston Ward, our specialist female personality disorder service, is one of the leading services of its kind in the East and West Midlands.At Cygnet, our perks go way beyond pension schemes and excellent professional development.You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.Your Day-to-Day...• Provide a professional, welcoming reception experience• Greet visitors & notify the appropriate member of staff of their arrival• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately• Answer & transfer all incoming calls and take messages where appropriate• Sort & distribute post, and assist with general office duties as required• Keep the reception area clean & tidy• Promote the safety & security of all site users and ensure all staff comply with security protocolsYou are...• An experienced receptionist/administrator used to liaising with customers/clients• Organised, naturally helpful and a good multi-tasker• Computer literate – including Windows/Word/Excel/Outlook or equivalent• Knowledgeable of telephone systems• Polite, friendly & approachable with excellent communication skills• GCSE Maths and English qualified, with a good level of numeracy and literacy• Diligent & accurate, with an eye for detail and an understanding of confidentialityWhy Cygnet? We’ll offer you…• £13.97 per hour• Strong career progression opportunities• Expert supervision & support• Pension scheme• Cycle to work scheme & employee discount savingPlease note: successful candidates will be required to undergo an enhanced DBS check.What next?If you care about making a difference – we want to talk to you.Click the button to apply