Night Receptionist

Cygnet; Bury St Edmunds; On-site; GBP 27,000 - 32,000; Full time

Job summary

Cygnet Hospital Bury Hudson is seeking a confident Night Receptionist to deliver outstanding service in a lone-working role. You will work 42 hours per week from 7pm to 7am on a rota basis, including alternate weekends, supporting the care environment at the site.

We require experience as a receptionist/administrator, strong organisational skills, and solid IT proficiency. DBS check is required for successful candidates. Salary is £29,453 per annum with progression opportunities.

Qualifications

• Receptionist/administrator experience liaising with customers/clients.
• Proficient in Windows/Word/Excel/Outlook or equivalent.
• Polite, friendly & approachable with excellent communication skills.
• GCSE Maths and English qualified, with a good level of numeracy and literacy.

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors and notify staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

Skills

Receptionist experience

Organised

Computer literacy

Microsoft Word/Excel/Outlook

Telephone systems

Communication skills

GCSE Maths & English

Confidentiality

Education

GCSE Maths and English

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Night Receptionist with a passion for delivering outstanding service.

You'll be working 42 hours per week week (7pm to 7am on a rota basis including alternate weekends) making a positive difference to the lives of the people in our care at Cygnet Hospital Bury Hudson.

Note: This role is a lone working role.

Cygnet Bury Hudson provides a wide range of secure mental health services for men including individuals with a diagnosis of personality disorder.

Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir.

Your Day-to-Day

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We'll offer you

• £29,453 per annum
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.