Receptionist

Spire Healthcare Limited; City of Edinburgh; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

35 days annual leave

Pension plan

Spire for you rewards

Wellness screening

Job summary

Spire Murrayfield Hospital in Edinburgh is seeking a part-time Receptionist to join their busy reception team on a permanent basis. The role covers front desk duties, patient administration and cross-departmental admin support across the hospital.

The successful candidate will have experience in administrative roles, strong customer service, excellent attention to detail and the ability to work well under pressure in a healthcare setting.

Qualifications

• Experience in an administrative support role.
• Excellent customer service skills.
• Polite with good attention to detail.
• Team player with good collaboration.
• Strong computer skills and multiple systems experience.
• Ability to work well under pressure and meet deadlines.
• Excellent verbal and written communication skills.

Responsibilities

• Provide day-to-day patient administration support within designated areas.
• Provide admin cover across the hospital including reception, wards, medical records and business admin.
• Support clinical, finance and sales teams with admin tasks.
• Assist with Medical Records management and audit requirements.
• Support booking processes in SAP/Hospital Management System for patient pathway from referral to discharge.
• Complete daily administration task lists for the department.
• Use RIS and associated clinical systems.

Skills

Customer service

Attention to detail

Team player

Computer skills

Verbal skills

Written skills

Ability to work under pressure

Tools

SAP/Hospital Management System

RIS

Job description

Receptionist | Spire Murrayfield - Edinburgh | Permanent | 22.5 hours per week

Spire Murrayfield Hospital has anexcellent opportunity for a Receptionist to join their busy reception, on a permanent basis.

Duties:

• To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers
• To provide administration cover as required across the hospital including but not limited to reception, wards, medical records and business admin in line with the ever changing business need
• To provide admin support as required to clinical, finance and sales team as required
• To provide admin support as required to support the management of Medical Records in accordance with Spire Policy, incorporating efficient filing processes, access to records and adherence to audit requirements
• To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, pre-op and discharge
• Undertake daily task lists for any administration department
• Use of RIS and /or associated clinical systems

Who we're looking for:

• Experience of working within an administrative support role
• Excellent customer service skills
• Polite with good attention to detail
• A team player
• Strong computer skills
• Works well in a pressured environment
• Verbal and written skills

Benefits:

• We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insuranceLife assurance
• We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications