Bank Reception Administrator

Spire Healthcare Limited; Reading; On-site; GBP 20,000 - 26,000; Part time

Benefits offered by this job

Weekly pay

Competitive rates for bank colleagues

Unsocial Enhancements

Spire pension access

Blue Light Card discounts

Spire for You discounts

Wellbeing Centre access

Free uniform

Free DBS

Full induction and mandatory training

Opportunities for progression

Job summary

Spire Dunedin Hospital, part of Spire Healthcare, is seeking a bank-based Hospital Administrator/Receptionist to join the reception team in Reading. The role covers welcoming patients, admitting data, handling switchboard calls and general administrative duties on a shift-based basis Monday to Saturday.

Experience in administration and strong customer service skills are essential, with good PC skills (Word, Excel, Outlook). Weekly pay and flexible shifts are offered within a supportive team.

Qualifications

• Experience in a customer service environment is desirable.
• Previous experience in administration is essential.
• Attention to detail

Responsibilities

• Welcoming patients and escorting to their room.
• Admitting them in the computer ensuring accurate collection data
• Acting as point person for enquiries
• Carrying out various admin task, including filling of patient notes
• Compliance with forms and processes.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

Skills

Customer service

Communication

Word

Excel

Outlook

Tools

Word

Excel

Outlook

Job description

Hospital Administrator | Reception | Bank | Shift based Monday to Saturday shift-based |Dunedin, Reading

Spire Dunedin Hospital is recruiting for experienced administrators to join the reception team on a bank basis

Spire Dunedin Hospital has been serving the Reading community for over 100 years, as a first-class medical facility. Based in the heart of Reading, the hospital has two theatres, 16 inpatient beds, three recovery bays, Oncology services and an Endoscopy Suite

Duties and responsibilities:

• Welcoming patients and escorting to their room.
• Admitting them in the computer ensuringaccurate collectiondata
• Acting as point person for enquiries
• Carrying out various admin task, including filling of patient notes
• Compliance withforms and processes.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

Who we're looking for:

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• Great communication skills at all levels
• Experience in a customer service environment is desirable
• Previous experience in administration is essential
• Attention to detail

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Unsocial Enhancements, dependent upon shift pattern worked (won't be applicable for all)
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You'
• Wellbeing Centre access via 'Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Our Values

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
• Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets SpireHealthcare apart.

"Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services."

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications