Patient Concierge & Receptionist — Healthcare Admin

Nuffield Health; Cambridge; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Cambridge Hospital is seeking a friendly Receptionist to be the welcoming face of the site. You will handle front-desk queries, answer calls, book appointments and guide patients to the right areas.

We value excellent communication, good IT and keyboard skills, and the ability to explain information clearly and empathetically. Prior experience in healthcare administration or reception is preferred. The role is full-time with a salary up to £25,545 per year plus benefits.

Qualifications

• Excellent communication and customer service skills.
• Experience in healthcare administration or reception is preferred.
• Strong IT and keyboard skills.

Responsibilities

• Answer the phone, deal with enquiries and book appointments.
• Welcome patients and direct them to appropriate changing or waiting areas.
• Prepare clinical paperwork, referral forms and charge sheets.

Job description

Nuffield Health Cambridge Hospital is seeking a friendly Receptionist to be the welcoming face of the site. You will handle front-desk queries, answer calls, book appointments and guide patients to the right areas.

We value excellent communication, good IT and keyboard skills, and the ability to explain information clearly and empathetically. Prior experience in healthcare administration or reception is preferred. The role is full-time with a salary up to £25,545 per year plus benefits.