Receptionist

Nuffield Health; Woking; On-site; GBP 22,000 - 29,000; Full time

Job summary

Nuffield Health's Woking Hospital is hiring a Receptionist to welcome patients, answer enquiries, and book appointments. The role is full-time, 37.5 hours per week, with a salary up to £25,545 per annum depending on experience.

You’ll use strong communication and IT skills to guide patients and colleagues, ensuring the department runs smoothly. Experience in healthcare administration or on reception is preferred, but a friendly, empathetic approach and clear communication are key.

Qualifications

• Excellent communication and IT skills.
• Experience in healthcare administration or on reception.
• Able to explain information clearly and empathetically.

Responsibilities

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Skills

Communication skills

IT skills

Keyboard skills

Job description

Receptionist

Woking Hospital | Customer | Permanent | Full time
Up to £25,545.00 per annum, depending on experience
37.5 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Woking Hospital

Our Woking Hospital is a leading private hospital in Surrey, South East England. We pride ourselves on providing exceptional standards of treatment and care in our state‑of‑the‑art facilities and CPD programme. Our specialities include Women’s and Men’s health, Orthopaedics, and Eye Care with many more available. We are registered for 27 beds with en‑suite facilities on the Ward, two Theatres with facilities including lamina flow and one Minor Operating Theatre, Pre‑Assessment, Physiotherapy clinic, Onsite Pharmacy, Mammography, Xray and Ultrasound, with nine consulting rooms in Outpatients.

Join Nuffield Health and create the future you want, today.

It starts with you.