Receptionist

Aztec Hotel & Spa; Almondsbury; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Stream - wage access up to 40%

28 days annual leave (33 after 5 years

Health cash plan

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Generous employee discounts

Life assurance

Bespoke training programmes

Engaging & supportive work environment

Descripción de la vacante

Aztec Hotel & Spa in Almondsbury, United Kingdom, seeks an enthusiastic Receptionist to be the first and last point of contact for guests. You will greet guests warmly, assist with check-in/out, and promote hotel facilities while delivering exceptional hospitality in a busy, vibrant environment.

You will need a calm, confident manner and a friendly approach to create a memorable guest experience. The role offers a competitive salary and various staff benefits.

Responsabilidades

• Greet guests with a welcoming smile.
• Efficiently assist guests during check-in and check-out.
• Provide the highest level of hospitality.
• Upsell rooms and other facilities.
• Inform guests of hotel facilities and offer assistance as needed.

Conocimientos

Warm demeanor

Strong communicator

Calm under pressure

Guest greetings

Hospitality

Descripción del empleo

You'll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests' journey, you will likely be the first and last point of contact they have in our hotel. Your day to day;

• Greeting everyone of our guests with a welcoming smile
• Efficiently helping guests whilst the checking in and out
• Providing the highest level of hospitality
• Upselling of rooms and other facilities
• Informing the guests of the hotel's facilities, offering advice and assistance when necessary
  As Receptionist, you will be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.

You will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride. If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.

• A competitive salary, negotiable dependent on experience
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Generous employee discounts
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment