Hotel Receptionist

Kings Arms; Dacorum; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free meal on shift

Flexible shifts

Enhanced holiday

Discounted meals for guests

Hotel stays discount

Award-winning training

Refer-a-friend incentives

Wage streaming service

Salary Extras Portal discounts

Birthday gift

Job summary

Kings Arms in the United Kingdom is seeking an energetic, hands-on hotel receptionist to join our friendly team. You will welcome guests, manage check-in/out, take bookings, and help guests enjoy a memorable stay.

We value warmth, clear communication, and a calm, can-do attitude. You’ll handle payments, liaise with housekeeping, and ensure the reception area stays welcoming and efficient. Flexibility to work evenings, weekends, and holidays is essential.

Qualifications

• Friendly, confident personality with a love for hospitality.
• Excellent communication and welcoming phone manner.
• Strong organisational skills and attention to detail.
• Basic booking and payment know-how; cash handling.
• Calm under pressure with a positive attitude and flexibility to work evenings/weekends/holidays.

Responsibilities

• Welcome guests and check them in/out with ease.
• Manage bookings, special requests, and room allocations.
• Share local tips and insider recommendations.
• Handle payments and keep records spot-on.
• Liaise with housekeeping and the wider team to make stays seamless.
• Keep our reception looking as fresh as your smile.

Skills

Friendly personality

Great communication

Phone etiquette

Organisational skills

Cash handling / basic booking

Calm under pressure

Flexible shifts

Tools

Booking software

POS / payments

Job description

We're on the lookout for an energetic, hands-on Hotel receptionist to join our fantastic team

If you thrive in a fast-paced, people-focused environment, love creating unforgettable guest experiences, and want to grow your career with an award-winning company, then this could be your next big move.

What's in it for you?

• Competitive salary: Up to £12.71 per hour, plus cash & card tips
• Free meal on shift - fuel your day with delicious food from our kitchen
• Flexible shifts & enhanced holiday - work-life balance matters here
• Up to 50% off meals when dining with up to 6 guests
• 33% off hotel stays across our collection
• Award-winning training with a clear pathway to General Manager
• Wage streaming service - access your pay when you need it
• Salary Extras Portal - discounts at Asda, Aldi, B&Q, H&M, Clarks, Tesco & more, plus Cycle2Work scheme
• Service Awards & Birthday Gift - because you matter
• £1000 refer-a-friend & chef recruitment incentives

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.

What you'll bring:

• A friendly, confident personality and a genuine love for hospitality
• Top-notch communication and a welcoming phone manner
• Sharp organisation skills and attention to detail
• Computer savvy with basic booking/payment know-how
• Calm under pressure, quick on your feet, and always positive
• Flexibility to work evenings, weekends, and holidays

What you'll do:

• Welcome guests like old friends and check them in/out with ease
• Manage bookings, special requests, and room allocations
• Share local tips and insider recommendations
• Handle payments and keep records spot-on
• Liaise with housekeeping and the wider team to make stays seamless
• Keep our reception looking as fresh as your smile

It's an exciting time to join us!

We are growing, and we want you to grow with us and be part of our success. We've been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team