Reception Supervisor: Inspire Front Office Excellence

Leonardo Hotel Management (UK) Limited; United Kingdom; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing training with progression

Job summary

Leonardo Hotel Management (UK) Limited is seeking a Reception Supervisor to support the smooth running of the Front Office and supervise day-to-day operations. You will act as an ambassador for your hotel and the wider Leonardo Hotels estate, delivering exceptional guest care and collaboration across departments.

You’ll lead a vibrant Front Office team, coaching new staff, and ensuring guests have memorable experiences.

Qualifications

• Be a people's person
• Work well in a fast-paced environment
• Coach and train new team members
• Bring solutions to the table and think on your feet
• Be dependable, and a reassuring influence for both guests and the team
• Have top-notch organisational skills

Responsibilities

• Supervise the Front Office operations and inspire a vibrant team
• Support the smooth running and objectives of the Front Office department
• Act as an ambassador for your hotel and the wider Leonardo Hotels estate
• Collaborate closely with other departments within the hotel

Skills

People skills

Team supervision

Coaching

Organisational skills

Job description

Leonardo Hotel Management (UK) Limited is seeking a Reception Supervisor to support the smooth running of the Front Office and supervise day-to-day operations. You will act as an ambassador for your hotel and the wider Leonardo Hotels estate, delivering exceptional guest care and collaboration across departments.

You’ll lead a vibrant Front Office team, coaching new staff, and ensuring guests have memorable experiences.