Front Desk & Guest Experience Champion

Leonardo Hotel Management (UK) Limited; Newcastle upon Tyne; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme: vouchers

Talent referral scheme

Thanks Week: ice cream to yoga classes

Wellbeing Calendar

Ongoing training programmes with clear

Job summary

Leonardo Hotel Management (UK) Limited is seeking a Receptionist to support the smooth running of the Front Office department and be the face of the hotel. You will handle check-in and check-out with five-star hospitality, while guiding guests with local recommendations and ensuring a memorable stay.

Join a vibrant team at Leonardo Hotels, enjoy staff perks and training programmes, and contribute to a welcoming, inclusive workplace where guests and colleagues are treated with respect and care.

Responsibilities

• Be passionate to make a difference and eager to bring new ideas to the table.
• Be courteous to guests and colleagues at all times.
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city.
• Have top-notch organisational skills.
• Be dependable, and a reassuring influence for guests.

Job description

Leonardo Hotel Management (UK) Limited is seeking a Receptionist to support the smooth running of the Front Office department and be the face of the hotel. You will handle check-in and check-out with five-star hospitality, while guiding guests with local recommendations and ensuring a memorable stay.

Join a vibrant team at Leonardo Hotels, enjoy staff perks and training programmes, and contribute to a welcoming, inclusive workplace where guests and colleagues are treated with respect and care.