Front Office Supervisor: Lead a Dynamic Guest Team

Leonardo Hotel Management (UK) Limited; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training

Job summary

Leonardo Hotel Management (UK) Limited is seeking a proactive Reception Supervisor to support the smooth running of the Front Office and supervise daily operations at one of our Leonardo hotels in London. You’ll work closely with the Front Office Manager to motivate the team and ensure guests have memorable experiences.

We’re looking for a team player with strong organisational skills who can coach colleagues, handle fast-paced environments and bring practical solutions.

Responsibilities

• Be a people’s person and make each day fun and engaging for the team
• Work well in a fast-paced environment
• Coach and train new team members
• Bring solutions to the table and think on your feet
• Be dependable, and a reassuring influence for both guests and the team
• Have top-notch organisational skills

Skills

People skills

Team leadership

Customer service

Job description

Leonardo Hotel Management (UK) Limited is seeking a proactive Reception Supervisor to support the smooth running of the Front Office and supervise daily operations at one of our Leonardo hotels in London. You’ll work closely with the Front Office Manager to motivate the team and ensure guests have memorable experiences.

We’re looking for a team player with strong organisational skills who can coach colleagues, handle fast-paced environments and bring practical solutions.