RECEPTION MANAGER

Platinum Recruitment Consultancy; Windsor; On-site; GBP 30,000 - 35,000; Full time

Job summary

A prestigious luxury hotel in Windsor is seeking a dedicated Reception Manager to enhance guest experiences and lead the front desk team. The ideal candidate will possess previous experience in a 4 or 5-star hotel environment and expertise in the Opera PMS system. Offering development programs and competitive salary, this role is perfect for those passionate about hospitality.

Benefits

A paid day off for your birthday

24/7 Employee Assistance Programme

Rewards for exceptional guest service

Employee appreciation events

Family & Friends Accommodation rates

Personalised Training and Development Programmes

Qualifications

• Previous experience in a 4 or 5 star hotel required.
• Knowledge of Opera PMS system essential.

Responsibilities

• Ensure exceptional guest service.
• Assist in staff development from supervisors to managers.

Skills

Passion for hospitality

Guest service

Tools

Opera PMS

Job description

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Take a look at some of the perks on offer:

• A paid day off for your birthday
• 24/7 Employee Assistance Programme for you and your family
• Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Personalised Training and Development Programmes

Package

• Up to £35,000 per annum

Why choose our Client?

This luxury hotel is situated in the heart of Windsor and comprises of a range of beautifully styled bedrooms and suites. Our client is passionate about developing their staff and have a unique training package to promote their supervisors to managers.

What’s involved?
The successful Reception Manager will have previous experience working in a 4 or 5 star hotel and have knowledge of the Opera PMS system. Passion about hospitality and making guests feel at home is essential.