Reception Manager

Platinum Recruitment Consultancy; England; On-site; GBP 29,000 - 35,000; Full time

Job summary

A hospitality recruitment agency seeks a Reception Manager for a hotel in Windsor, offering a salary of up to £35,000 plus excellent benefits including free meals, bonus holidays, and training opportunities. The ideal candidate will have at least two years' experience in a senior front-office role and a strong commitment to guest satisfaction. Leading a team, you will ensure high operational standards and a welcoming reception experience.

Benefits

Free meals on duty

28 days holiday

Uniform provided

Paid day off for birthday

Workplace Pension Scheme

Employee awards

Training and development opportunities

Qualifications

• Minimum of 2 years in a senior front-office role.
• Strong organisational skills for effective procedure management.
• Proactive coaching and team building mindset.

Responsibilities

• Lead the front office team as a Reception Manager.
• Motivate and develop team members with management skills.
• Maintain high operational standards and guest satisfaction.

Skills

Leadership and team management

Organisational skills

Guest satisfaction focus

Job description

Reception Manager - Windsor │ Up to £35,000 + excellent hotel benefits

Step into a standout Reception Manager role in the heart of Windsor, where you'll lead a boutique front office team, enjoy strong support for your growth, and benefit from a welcoming, people-focused culture.

Why apply for this Reception Manager role?

You’ll enjoy :

• Up to £35,000 per annum
• Free meals on duty
• 28 days holiday
• Uniform provided
• An additional paid day off for your birthday
• Workplace Pension Scheme
• Employee of the Month and Year Awards
• Regular employee appreciation events
• Family & Friends accommodation rates across the group
• Opportunities for training and development

Employee Assistance Programme

Key Responsibilities

In this role you'll :

• Bring experience as a Reception Supervisor or Head Receptionist to confidently lead the front office team
• Motivate, coach, and develop the team using proven people-management skills
• Maintain strong operational standards through effective systems, processes, and attention to detail
• Deliver consistently high guest satisfaction, ensuring a smooth and welcoming reception experience

What we're looking for

To succeed, you'll bring :

• A minimum of 2 years in a senior front-office role
• Strong organisational skills and the ability to manage procedures effectively
• A proactive approach to coaching and team building
• A passion for creating exceptional guest experiences

If you...