Reception Host: Elevate Guest Welcome & Service

Village Hotel; Glasgow; In loco; GBP 18.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Gym membership

Hotel stays

Food & drink discount

Friends & family discount

Brand discounts

Mental health support

Descrizione del lavoro

Village Hotel in the United Kingdom is seeking a friendly Reception Host to be the first and last impression for guests. You will guide guests through self-service check-in and provide warm, human assistance where needed.

You’ll handle guest questions, resolve on-the-spot issues with empathy, and keep the lobby area welcoming while promoting food and beverage offers. Join a team that values personality and guest experiences.

Competenze

• Exceptional interpersonal skills and a bubbly personality.
• Strong customer service mindset with a warm, welcoming approach.
• Ability to upsell food & beverage and answer guest questions.

Mansioni

• Deliver a genuinely warm greeting and guide guests to self-service terminals.
• Resolve complaints politely on the spot or escalate to management when needed.
• Maintain a clean front of house and assist with upselling food and beverage.

Descrizione del lavoro

Village Hotel in the United Kingdom is seeking a friendly Reception Host to be the first and last impression for guests. You will guide guests through self-service check-in and provide warm, human assistance where needed.

You’ll handle guest questions, resolve on-the-spot issues with empathy, and keep the lobby area welcoming while promoting food and beverage offers. Join a team that values personality and guest experiences.