Reception & Facilities Support Specialist (AV/IT)

Mitie Group plc.

Darwen

On-site

GBP 18,000 - 24,000

Full time

4 days ago

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Job summary

Mitie Group plc. is seeking a Receptionist to join the Total Security Management Team at Darwen Health Centre. The role is permanent, Monday to Friday 08:00 to 13:45 with Saturday mornings at Barbara Castle Way HC.

You will work within a team to provide a first-class facility service and support site operations. You will need to be computer literate (Word, Excel, Outlook) with a strong focus on Health & Safety, and excellent communication to handle customer requests and assist with events and

Qualifications

Understanding of Audio Visual and IT systems.
Computer literate with Word, Excel, Outlook.
Good grasp of Health & Safety practices.
Customer-focused with ability to build positive relationships.
Enthusiastic and conscientious approach to site tasks.
Clear, strong and confident communication skills.

Responsibilities

Work as part of a team to deliver a first-class service within the facility.
Support the Service Level Agreement by ensuring all Site Support activities are carried out effectively.
Ensure all customer requests are dealt with efficiently and effectively.
Provide labour support to ad-hoc out of hours events.
Internal/external post and courier deliveries/collections.
Support Emergency Evacuation procedures.
Support review of procedures and processes.
Assist with Personal Emergency Evacuation Plans (PEEPs) for less abled guests.