Mobile Front Desk & Visitor Experience Coordinator

Mitie Group plc.; Preston; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Uniform provided

SIA training funding

Onsite parking Preston

Career progression

Job summary

Mitie Group plc. is seeking a Front of House / Reception professional to deliver a professional visitor experience across Preston sites. You will manage visitor registration, inductions, desk and meeting room bookings, and provide guidance on building facilities and services.

The role requires excellent customer service, strong communication, and good IT skills with Microsoft Office. On-site work with security checks; SIA licence offered training; benefits include uniform, onsite parking at

Qualifications

• Excellent customer service and interpersonal skills.
• Strong communication skills, both written and verbal.
• Good organisational and time management abilities.
• Ability to prioritise tasks and manage multiple responsibilities.
• Strong IT skills and confidence using Microsoft Office applications.

Responsibilities

• Deliver a professional meet-and-greet service for visitors, customers, and colleagues.
• Manage visitor registration and booking processes.
• Conduct site inductions for visitors and contractors.
• Provide guidance to visitors on building facilities and services.
• Act as the primary point of contact for enquiries relating to desks, meeting rooms, and workplace services.
• Manage desk and meeting room bookings; monitor availability and resolve conflicts.
• Coordinate hospitality requirements and room setups; support kitchen areas.

Skills

Customer service

Communication

Time management

IT skills

Teamwork

Independent working

Tools

Microsoft Office

Microsoft Teams

Job description

Mitie Group plc. is seeking a Front of House / Reception professional to deliver a professional visitor experience across Preston sites. You will manage visitor registration, inductions, desk and meeting room bookings, and provide guidance on building facilities and services.

The role requires excellent customer service, strong communication, and good IT skills with Microsoft Office. On-site work with security checks; SIA licence offered training; benefits include uniform, onsite parking at