Part Time Receptionist

Mitie Group plc.; Darwen; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mitie Group plc. is seeking a Receptionist to join the Total Security Management Team at Darwen Health Centre. The role is permanent, Monday to Friday 08:00 to 13:45 with Saturday mornings at Barbara Castle Way HC.

You will work within a team to provide a first-class facility service and support site operations. You will need to be computer literate (Word, Excel, Outlook) with a strong focus on Health & Safety, and excellent communication to handle customer requests and assist with events and

Qualifications

• Understanding of Audio Visual and IT systems.
• Computer literate with Word, Excel, Outlook.
• Good grasp of Health & Safety practices.
• Customer-focused with ability to build positive relationships.
• Enthusiastic and conscientious approach to site tasks.
• Clear, strong and confident communication skills.

Responsibilities

• Work as part of a team to deliver a first-class service within the facility.
• Support the Service Level Agreement by ensuring all Site Support activities are carried out effectively.
• Ensure all customer requests are dealt with efficiently and effectively.
• Provide labour support to ad-hoc out of hours events.
• Internal/external post and courier deliveries/collections.
• Support Emergency Evacuation procedures.
• Support review of procedures and processes.
• Assist with Personal Emergency Evacuation Plans (PEEPs) for less abled guests.

Skills

Audio Visual

IT systems

Microsoft Office

Health & Safety

Customer service

Communication

Job description

Job Overview

Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Team Leader and Operations Manager.

The Vacancy is Monday to Friday 08:00 to 13:45 at Darwen Health Centre, with additional hours at Barbara Castle Way HC on Saturday 08:30 to 13:15

Main Duties

• To work as part of a team to deliver a first-class service within the facility.
• To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
• To ensure all customer requests are dealt with efficiently and effectively.
• Provide labour support to ad-hoc out of hours events.
• Internal/external post and courier deliveries/collections.
• Support Emergency Evacuation procedures.
• To support the review of procedures and processes.
• Support with personal emergency evacuation plans (PEEPS) for less abled guests.

What we are looking for

• An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
• Computer literate (Word, Excel, Outlook E-mail).
• Clear understanding of Health & Safety practices.
• Customer focused with the ability to build positive relationships.
• Enthusiastic and conscientious approach to all Site Support related tasks.
• Clear, strong and confident communication skills.