Part-Time Security Front Desk Receptionist

Mitie Group plc.; Failsworth; On-site; GBP 12,000 - 15,000; Part time

Job summary

Mitie Group plc. in Oldham is seeking a part-time Receptionist to join the Total Security Management Team. The role is permanent, 20 hours per week (Mon-Fri, 15:00–19:00), based at the DVSA site in Oldham.

You will report into the Operations Manager and deliver a first-class front-of-house service. Key responsibilities include handling post and courier duties, assisting with ECC procedures, supporting site safety, and maintaining effective customer relations.

Qualifications

• An understanding of Audio Visual and IT systems.
• Computer literacy for Word, Excel and Outlook.
• Health & Safety practices and adherence.
• Customer-focused with ability to build relationships.
• Clear, confident communication skills.
• SIA licence held or ability to obtain.

Responsibilities

• Deliver a first-class service within the facility.
• Support the Service Level Agreement by ensuring Site Support activities are carried out effectively.
• Ensure all customer requests are dealt with efficiently and effectively.
• Provide labour support to ad-hoc out of hours events.
• Internal/external post and courier deliveries/collections.
• Support Emergency Evacuation procedures.
• Support review of procedures and processes.
• Support with Personal Emergency Evacuation Plans (PEEPs) for less-abled guests.

Skills

Audio Visual

IT systems

Computer literacy

Health & Safety

Customer service

Communication skills

SIA licence

Job description

Mitie Group plc. in Oldham is seeking a part-time Receptionist to join the Total Security Management Team. The role is permanent, 20 hours per week (Mon-Fri, 15:00–19:00), based at the DVSA site in Oldham.

You will report into the Operations Manager and deliver a first-class front-of-house service. Key responsibilities include handling post and courier duties, assisting with ECC procedures, supporting site safety, and maintaining effective customer relations.