Security Receptionist

Mitie Group plc.; Failsworth; On-site; GBP 12,000 - 15,000; Part time

Job summary

Mitie Group plc. in Oldham is seeking a part-time Receptionist to join the Total Security Management Team. The role is permanent, 20 hours per week (Mon-Fri, 15:00–19:00), based at the DVSA site in Oldham.

You will report into the Operations Manager and deliver a first-class front-of-house service. Key responsibilities include handling post and courier duties, assisting with ECC procedures, supporting site safety, and maintaining effective customer relations.

Qualifications

• An understanding of Audio Visual and IT systems.
• Computer literacy for Word, Excel and Outlook.
• Health & Safety practices and adherence.
• Customer-focused with ability to build relationships.
• Clear, confident communication skills.
• SIA licence held or ability to obtain.

Responsibilities

• Deliver a first-class service within the facility.
• Support the Service Level Agreement by ensuring Site Support activities are carried out effectively.
• Ensure all customer requests are dealt with efficiently and effectively.
• Provide labour support to ad-hoc out of hours events.
• Internal/external post and courier deliveries/collections.
• Support Emergency Evacuation procedures.
• Support review of procedures and processes.
• Support with Personal Emergency Evacuation Plans (PEEPs) for less-abled guests.

Skills

Audio Visual

IT systems

Computer literacy

Health & Safety

Customer service

Communication skills

SIA licence

Job description

Contract: Permanent
Type: Part Time
Hours: 20 (Mon-Fri, 1500 - 1900hrs)
Pay/Salary: £13,800 per annum
Location: DVSA, 9 Broadgate, Broadway Business Park, Chadderton, Oldham, Greater Manchester, England, OL9 9XA

Job Overview

Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.

Main Duties

• To work as part of a team to deliver a first-class service within the facility.
• To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
• To ensure all customer requests are dealt with efficiently and effectively.
• Provide labour support to ad-hoc out of hours events.
• Internal/external post and courier deliveries/collections.
• Support Emergency Evacuation procedures.
• To support the review of procedures and processes.
• Support with personal emergency evacuation plans (PEEPS) for less abled guests.

What we are looking for

• An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
• Computer literate (Word, Excel, Outlook E-mail).
• Able to move heavy / bulky items.
• Clear understanding of Health & Safety practices.
• Customer focused with the ability to build positive relationships.
• Enthusiastic and conscientious approach to all Site Support related tasks.
• Clear, strong and confident communication skills.
• Either hold a current SIA licence or be able to obtain a new licence.