Reception Assistant - Casual

Grupo SmartRental; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic property management company in Liverpool seeks an Administrative Support professional to provide front desk assistance and perform various administrative tasks. The role requires strong communication skills, professional appearance, and the ability to multitask in a fast-paced environment. The successful candidate will play a key role in welcoming visitors, handling inquiries, and supporting office organization. Opportunities for professional growth and competitive salary await the right individual.

Benefits

Competitive salary

Possibility for professional growth

Employee discounts on hotels and events

Qualifications

• Strong communication skills and a positive customer-oriented attitude.
• Ability to multitask efficiently in a fast-paced environment.
• Basic knowledge of Microsoft Office is necessary.

Responsibilities

• Welcome visitors professionally and handle inquiries.
• Assist with administrative tasks like data entry and filing.
• Maintain an organized and presentable reception area.

Skills

Strong communication and interpersonal skills

Professional appearance and customer-oriented attitude

Ability to multitask and prioritize

Good organizational skills

Basic proficiency in Microsoft Office

Reliability and punctuality

Teamwork abilities

Job description

Join our SmartRental team!

SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.

Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.

With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.

Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.

What will you do?

• Welcome visitors in a friendly and professional manner.
• Support the front desk by answering phone calls, directing inquiries, and taking accurate messages.
• Assist with managing appointments, scheduling meetings, and maintaining organized calendars.
• Help with administrative tasks such as filing, data entry, photocopying, and preparing basic documents.
• Ensure the reception area is clean, organized, and presentable at all times.
• Coordinate deliveries, incoming mail, and office supplies as needed.
• Provide general support to staff and assist with special projects when required.

What do we look for?

• Strong communication and interpersonal skills.
• Professional appearance and a positive, customer‑oriented attitude.
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment.
• Good organizational skills and attention to detail.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools.
• Reliability, punctuality, and a strong sense of responsibility.
• Previous experience in administrative support or front desk roles is a plus, but not mandatory.
• Ability to work well both independently and as part of a team.

What do we offer?

• 🤝 Competitive salary.
• 🚀 Possibility of professional development and growth within an expanding company.
• 🎉 Discounts on our hotels, restaurants, and events. Additionally, we also offer discounts in multiple sectors through the Perks at Work platform.