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Nuffield Health Group; Wimbledon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Wimbledon Fitness & Wellbeing Club is seeking a Duty Manager to lead the club’s daily operations and drive member satisfaction.

This permanent, full-time role offers 40 hours per week with a salary up to £28,868 per annum, dependent on experience. You’ll be part of the UKs largest healthcare charity, delivering exceptional service and opportunities for career growth.

Qualifications

• Proven sales experience with strong customer outcomes.
• Excellent communication skills and a collaborative approach.
• Commitment to delivering outstanding member service.

Responsibilities

• Oversee smooth club operations including opening/closing during shifts.
• Engage with members to drive satisfaction and build relationships.
• Lead by example and support staff to maintain high standards.
• Conduct tours for prospective members.
• Ensure health and safety protocols are followed.
• Support lifeguard duties as needed and be able to swim to pool standards.

Skills

Sales experience

Communication skills

Team collaboration

Job description

Duty Manager - Fitness and Wellbeing Club

Nuffield Health Wimbledon Fitness & Wellbeing Club | Permanent | Full time

Up to £28,868 per annum depending on experience

40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.