Receptionist/Bookkeeper | No Weekends

Hawk Hiring LTD; Sevenoaks; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

22 days holiday

Bank holidays

Smart pension scheme

Staff discounts on car servicing

Staff discounts on parts

On-site parking

Job summary

Hawk Hiring LTD seeks a proactive Bookkeeper/Receptionist at our Sevenoaks workshop. You will handle front-of-house, customer care, and daily Xero bookkeeping for 4–5 mechanics, while keeping diary schedules and admin operations running smoothly.

This role offers £27,000–£35,000 per year, no weekends, 8:30 AM–5:30 PM, and a supportive team culture with on-site parking. Experience with Xero and VAT returns is valued, with opportunities to grow in a friendly, independent workshop.

Qualifications

• Background in front-of-house reception, customer service, and general office administration.
• Working knowledge of Xero software, bank reconciliations, and VAT returns.
• Strong telephone manner, organizational skills, and multitasking ability.

Responsibilities

• Front-of-House & Customer Care: deliver exceptional service face-to-face, over the phone, and via email.
• Workshop & Diary Management: schedule jobs, manage diaries for mechanics, generate job cards.
• Parts & Invoicing: order vehicle parts, calculate costs, raise invoices, process payments.
• Estimates: prepare job estimates and liaise with vehicle owners.
• Bookkeeping & Accounts: manage general accounts on Xero, VAT returns, bank reconciliations, payroll.
• System Integration: input invoices from garage software into Xero.

Skills

Front-of-House

Customer Service

Office Administration

Telephone Manner

Organizational Skills

Multitasking

Xero

Bank Reconciliations

VAT Returns

Tools

Xero

Garage Software

Job description

Bookkeeper/Receptionist

Pay & Benefits

• Salary: £27,000 – £35,000 basic per annum + end-of-year bonus scheme
• Hours: Monday to Friday, 8:30 AM – 5:30 PM (NO WEEKEND WORK!)
• Perks: 22 days holiday + bank holidays, smart pension scheme, staff discounts on car servicing & parts, free secure on-site parking
• Environment: Enjoyable, family-like, and highly supportive team culture with 4 to 5 busy mechanics running efficiently

About Us

Established in 2002, we are a highly respected, independent workshop based in the Sevenoaks area. Specialising in complete vehicle care—from DVSA Class 4 MOTs to main-dealer level diagnostics—we pride ourselves on modern facilities, zero corporate fluff, and keeping our team happy. If you want a stable, rewarding role where your front-of-house and administrative skills are truly valued, this is the perfect place to build your career.

Role Overview

We are seeking a proactive Receptionist / Bookkeeper / Accounts Administrator to serve as the heart of our busy garage operations. You will manage customer care, handle daily Xero bookkeeping, coordinate workshop diaries for 4–5 mechanics, and maintain seamless administrative operations under pressure.

Key Responsibilities

• Front-of-House & Customer Care: Deliver exceptional service face-to-face, over the phone, and via email with a friendly, professional approach.
• Workshop & Diary Management: Schedule jobs, manage digital/paper diaries for mechanics, and generate accurate job cards.
• Parts & Invoicing: Order vehicle parts via phone, calculate costs, raise customer sales invoices, and process payments.
• Estimates: Prepare job estimates and liaise directly with vehicle owners regarding additional work needed.
• Bookkeeping & Accounts: Manage general accounts on Xero, including VAT returns, bank reconciliations, and payroll processing.
• System Integration: Input purchase and sales invoices accurately from internal garage software into Xero.

Requirements

• Experience: Background in front-of-house reception, customer service, and general office administration.
• Accounts Proficiency: Working knowledge of Xero software, bank reconciliations, and VAT returns (garage software experience is a plus!).
• Skills: Strong telephone manner, excellent organizational skills, and ability to multitask in a fast-paced environment.

Location & Commute

• Base: Sevenoaks (Riverhead area) with free secure on-site parking.
• Road Links: Conveniently accessible via the A21, A25, and M25.
• Commutable From: Sevenoaks, Tonbridge, Tunbridge Wells, Hildenborough, Kemsing, Brasted, and Sundridge.

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