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Brook Street; Nottingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

Brook Street is hiring an Administrative Officer in Nottingham for a temporary role with potential extension. The position is fully onsite initially, with a possibility of hybrid work in the future, and pays £13.25 per hour for a 37-hour workweek.

The role involves supporting the supervision and investigations team, handling a caseload of applications, preparing reports, and contacting customers and legal representatives. DBS check and references are required.

Qualifications

• DBS check required.
• 3 years of referencing.

Responsibilities

• Managing a caseload of applications.
• Completing reports with supporting evidence.
• Completing closures and sending confirmation letters.
• Making phone calls to customers and legal representatives.
• Updating internal records using templates and established processes.
• Communications via email with customers.

Skills

Communication

MS Office

Organised

Initiative

Phone calls

Tools

MS Office

Job description

Administrative Officer - Public Sector (Nottingham)

Pay: £13.25 per hour

Contract: Temporary (with possible extension)

Hours: Monday to Friday, 9:00am - 5:00pm (37 hours per week)

Location: Fully onsite initially, with potential for hybrid working in the future

An exciting opportunity has arisen to join a respected Public Sector organisation based in Nottingham City Centre. We are currently recruiting Administrative Officers to support the supervisions and investigations team. In this role you will be managing a caseload of applications and completing the necessary steps involved.

Key Responsibilities

• Managing a caseload of applications
• Completing reports with supporting evidence
• Completing closures and sending confirmation letters
• Making phone calls to customers and legal representatives
• Updating internal recordsUse of templates and established process'
• Communications via email with customers
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Strong verbal and written communication skills - telephone work may be required
• Organised
• Able to use initiative

Please note - the successful candidate for this role will be subject to a standard DBS check and 3 years of referencing.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.