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Vibe Recruit; Llanelli; On-site; GBP 21,000 - 32,000; Full time

Job summary

Vibe Recruit is seeking a proactive Service Coordinator to join a busy Service & Commissioning team in the UK. The role focuses on coordinating engineers, managing schedules, supporting customers, and ensuring efficient delivery of service and commissioning projects.

You will schedule visits, act as the main contact for inquiries, and coordinate travel, accommodation and logs to keep operations running smoothly. This is a hands-on role with responsibility and opportunities to improve processes.

Qualifications

• Experience in service coordination or scheduling.
• Excellent organisational and communication skills.
• Ability to prioritise workloads in a fast-paced environment.

Responsibilities

• Schedule service visits and commissioning work.
• Act as main point of contact for customer enquiries and updates.
• Coordinate engineer diaries, travel, accommodation and parking.
• Prepare RAMS and job packs for service and commissioning activities.
• Maintain accurate service records and update internal systems.
• Produce service reports and support operational planning.
• Work closely with engineers and management to ensure smooth service delivery.
• Resolve service issues and support improvement initiatives.
• Monitor stock, equipment and service resources.
• Ensure compliance with procedures, vehicle inspections and industry standards.

Skills

Organised

Communication

Scheduling experience

Job description

The Role

We are looking for an organised and proactive Service Coordinator to join a busy Service & Commissioning team. This role is responsible for coordinating engineers, managing schedules, supporting customers, and ensuring service and commissioning projects are delivered efficiently.

Key Responsibilities

• Schedule service visits and commissioning work.
• Act as the main point of contact for customer enquiries and updates.
• Coordinate engineer diaries, travel, accommodation and parking.
• Prepare RAMS and job packs for service and commissioning activities.
• Maintain accurate service records and update internal systems.
• Produce service reports and support operational planning.
• Work closely with engineers and management to ensure smooth service delivery.
• Resolve service issues and support continuous improvement initiatives.
• Monitor stock, equipment and service resources.
• Ensure compliance with company procedures, vehicle inspections and industry standards.

What We're Looking For

• Previous experience in a Service Coordinator, Service Administrator or Scheduling role.
• Excellent organisational and communication skills.
• Ability to prioritise workloads and work effectively in a fast-paced environment.

This is a fantastic opportunity to join a growing business in a varied and rewarding role with plenty of responsibility.