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H2O Recruitment & Training Services Ltd; Leicester; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

H2O Recruitment & Training Services Ltd is seeking an Account Manager for a Managed Service Provider in the East Midlands. Hybrid working is available with a competitive base salary and uncapped commission. The role focuses on growing existing accounts while generating new business opportunities.

You will manage client relationships, work with technical teams to tailor IT service solutions, and help drive growth across SME clients. Strong networking and CRM skills are essential for success.

Qualifications

• Experience in B2B sales or account management.
• Ability to build relationships, develop accounts and generate new business opportunities.
• Role combines account growth with new business development and strong earning potential.

Responsibilities

• Manage and develop a portfolio of client accounts.
• Generate new business opportunities through outbound activity, networking and referrals.
• Build pipeline and manage opportunities through to close.
• Identify upsell and cross-sell opportunities across IT services and solutions.
• Collaborate with technical teams to deliver tailored solutions.
• Produce proposals, quotations and sales documentation.
• Maintain CRM activity and pipeline forecasting.
• Build long-term customer relationships.

Skills

B2B sales

Account management

Job description

Account Manager - Managed Service Provider (MSP)

Account Manager – Managed IT Services (Hybrid)

Location

Hybrid working available – East Midlands base with flexibility

Competitive basic salary + uncapped commission + progression opportunities

The Opportunity

An established Managed Service Provider (MSP) is looking to recruit an ambitious Account Manager to support continued business growth.

The business provides IT support, cloud solutions, cybersecurity services, infrastructure projects and managed technology services to SME clients.

This position will suit someone with previous B2B sales or account management experience who enjoys building relationships, developing accounts and generating new business opportunities.

The role combines account growth with new business development and offers strong earning potential for commercially driven individuals.

Key Responsibilities

• Managing and developing a portfolio of client accounts
• Generating new business opportunities through outbound activity, networking and referrals
• Building pipeline and managing opportunities through to close
• Identifying upsell and cross-sell opportunities across IT services and solutions
• Working closely with technical teams to deliver tailored solutions
• Producing proposals, quotations and sales documentation
• Maintaining CRM activity and pipeline forecasting
• Building long-term customer relationships