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Ecruit; Cottingley; On-site; GBP 16,000 - 23,000; Full time

Job summary

Europe Air Conditioning Ltd is seeking a Service Administrator to join their busy Bingley team. You will coordinate engineer schedules, manage appointments and keep customers informed from start to finish, ensuring a smooth operation.

Ideal candidates have admin or service coordination experience, a calm, friendly communication style and the ability to juggle multiple tasks in a busy office. HVAC knowledge is advantageous.

Qualifications

• Previous experience in administration or service coordination.
• Someone organised, reliable and comfortable juggling different tasks.
• A friendly, confident communicator who enjoys helping people.
• A positive attitude and the ability to stay calm when things get busy.
• Experience in HVAC, engineering, facilities management or coordinating field engineers would be a real advantage. Knowledge of JobLogic or similar systems would also be useful.

Responsibilities

• Organise engineer schedules, maintenance visits and urgent callouts.
• Keep customers updated on appointments and job progress.
• Liaise with engineers and colleagues to make sure everything runs smoothly.
• Handle incoming calls, emails and customer enquiries.
• Update job records and information on our service management system.
• Support the team with general administration and day-to-day tasks.

Skills

Organised

Reliable

Good communicator

Multitasking

Tools

JobLogic

Job description

Bingley, BD16 | Monday to Friday, 8am–5pm | 6-Month Contract with Potential to Go Permanent

Are you the person who keeps everything organised, even when things get busy? Do you enjoy helping customers, supporting a team and making sure nothing gets missed?

If you've worked in a busy service office and enjoy a role where there's always something to keep you on your toes, we'd love to hear from you!

Europe Air Conditioning Ltd, part of Climate Care Solutions Group, is looking for an experienced Service Administrator to join its friendly team in Bingley.

Following an internal promotion, we have a fantastic opportunity for someone who enjoys being at the heart of a busy operation. This is initially a six-month contract, with the potential to become permanent.

The Role

You'll help keep our service department running smoothly, making sure engineers know where they need to be, customers are kept informed and jobs are organised from start to finish.

What You'll Be Doing

Organise engineer schedules, maintenance visits and urgent callouts.

Keep customers updated on appointments and job progress.

Liaise with engineers and colleagues to make sure everything runs smoothly.

Handle incoming calls, emails and customer enquiries.

Update job records and information on our service management system.

Support the team with general administration and day-to-day tasks.

What We're Looking For

Previous experience in administration or service coordination.

Someone organised, reliable and comfortable juggling different tasks.

A friendly, confident communicator who enjoys helping people.

A positive attitude and the ability to stay calm when things get busy.

Experience in HVAC, engineering, facilities management or coordinating field engineers would be a real advantage. Knowledge of JobLogic or similar systems would also be useful.

What's in It for You?

£14.25 per hour

Monday to Friday, 8am–5pm

Potential to move into a permanent role

Friendly, supportive team

Opportunity to develop your skills within a growing business

If you're someone who takes pride in keeping things organised, enjoys working with people and has experience in a busy office, this could be a great next move.