Office Administrator

West Riding Recruitment Limited; Leeds; On-site; GBP 14,000 - 21,000; Full time

Job summary

West Riding Recruitment Limited is seeking an organised Office Administrator in Leeds LS16 to support a busy office. The role focuses on customer service, data entry and smooth administrative operations.

This is a full-time, temporary-to-permanent position with regular hours and a pay rate of £12.71 per hour. You will coordinate enquiries, maintain records, assist with stock and deliveries, and produce practical reports for the team.

Qualifications

• Previous experience in an office administration or customer service role.
• Excellent organisational skills and strong attention to detail.
• Good IT skills and confidence using Microsoft Office and computer-based systems.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proactive approach to problem-solving and initiative.
• Positive attitude and ability to work independently and in a team.

Responsibilities

• Customer Service: Responding to customer enquiries professionally and efficiently, helping to resolve queries and maintain relationships.
• Data Entry & Record Keeping: Maintaining accurate records and updating internal systems with a keen eye for detail.
• Email Correspondence: Managing incoming and outgoing emails and ensuring timely responses.
• Stock & Delivery Coordination: Assisting with stock monitoring and coordinating deliveries.
• Management Reporting: Preparing reports to support business operations and decision-making.
• Sales Reporting & Performance Monitoring: Updating sales information and identifying trends.
• Filing & Documentation: Keeping paperwork and electronic files organised.
• General Office Administration: Providing day-to-day administrative support to ensure office runs smoothly.
• Organisation & Prioritisation: Managing competing demands and meeting deadlines.
• Problem Solving: Using initiative to resolve routine issues and escalating when needed.

Skills

Office admin exp

Organisational skills

IT skills

Written/Verbal communication

Multi-tasking

Problem solving

Team player

Education

None

Tools

Microsoft Office

Computer systems

Job description

Office Administrator - Leeds, LS16

Are you an organised, proactive administrator who loves keeping things running smoothly? Enjoy working with customers, managing information and being the go-to person who makes sure everything gets done? Then this could be the perfect opportunity for you!

I'm delighted to be recruiting on behalf of my client, based in Leeds LS16, who is looking for a motivated and detail-oriented Office Administrator to join their team on a temporary-to-permanent basis.

This is a fantastic opportunity for someone who enjoys a varied role, thrives in a busy office environment and takes pride in delivering excellent customer service while keeping administrative processes organised and efficient.

You'll be an important part of the day-to-day operation, helping coordinate customer enquiries, maintain accurate records, support stock and deliveries, and provide valuable reports to assist the wider team. If you're someone who enjoys taking ownership, solving problems and keeping one step ahead, we'd love to hear from you!

What will you be doing?

Your role will be varied, with responsibilities including:

• Customer Service: Responding to customer enquiries professionally and efficiently, helping to resolve queries and maintain excellent customer relationships.
• Data Entry & Record Keeping: Maintaining accurate records and updating internal systems with a keen eye for detail.
• Email Correspondence: Managing incoming and outgoing emails and ensuring communications are handled promptly.
• Stock & Delivery Coordination: Assisting with stock monitoring, coordinating deliveries and keeping relevant records up to date.
• Management Reporting: Preparing reports to support business operations and management decision-making.
• Sales Reporting & Performance Monitoring: Updating sales information, monitoring performance figures and helping identify trends.
• Filing & Documentation: Keeping paperwork, electronic files and business documentation organised and accessible.
• General Office Administration: Providing day-to-day administrative support to ensure the office runs efficiently.
• Organisation & Prioritisation: Managing competing demands, meeting deadlines and keeping tasks on track.
• Problem Solving: Using your initiative to resolve routine issues and escalating matters when needed.

What are we looking for?

We're looking for someone who is reliable, enthusiastic and confident managing a varied workload.

Ideally, you will have:

• Previous experience in an office administration or customer service role.
• Excellent organisational skills and strong attention to detail.
• Good IT skills and confidence using Microsoft Office and computer-based systems.
• Clear written and verbal communication skills.
• The ability to manage multiple tasks and prioritise effectively.
• A proactive approach to problem-solving, with the confidence to use your initiative.
• A positive attitude and the ability to work both independently and as part of a team.

Above all, you'll be someone who enjoys being busy, takes pride in their work and understands the importance of providing a professional and reliable service.

Hours of work

Monday to Thursday: 9:00am - 5:00pm

Friday: 9:00am - 4:30pm

What's on offer?

• £12.71 per hour
• Temporary-to-permanent opportunity.
• Full-time, weekday working hours.
• Early finish every Friday.