Read more

Salford Royal NHS Foundation Trust; Altrincham; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Fantastic annual leave

Flexible working opportunities

Protected hours for wellbeing

Job summary

Northern Care Alliance NHS Foundation Trust is seeking an Administration Receptionist to support clinic administration and patient reception. You will greet patients, manage attendance on PAS, and assist with appointment bookings, including telephone requests and future scheduling.

The role requires maintaining PAS/ clinic records, scanning to EPR, and responding to phone inquiries with a confidential, patient-friendly approach. NHS values and teamwork are essential.

Qualifications

• Experience in clinic reception or administration within healthcare is advantageous.
• Ability to handle confidential information with care and discretion.
• Strong communication and teamwork skills are essential.

Responsibilities

• Greet patients entering clinic areas and record attendance on PAS.
• Provide appointment booking, including telephone bookings and scheduling.
• Maintain clinic administration on PAS and cash up at end of session.
• Scan patient records to the EPR system and manage correspondence.
• Handle and respond to telephone queries and messages.

Skills

Communication skills

Customer service

Organisational skills

Tools

PAS / Patient Administration System

EPR System

Job description

Administration Receptionist | Northern Care Alliance NHS Foundation Trust

The Neurology Receptionist will be responsible for providing clinic administration and reception support to patients attending clinic; this will include receiving and greeting patients into clinic areas whilst recording the patient’s attendance and clinical outcome on the Patient Administration System (PAS).

You will also be responsible for providing an appointment booking service to enable patients to book future appointments when leaving the department. This may also involve some telephone booking of appointments and the scheduling of forthcoming appointments, from other sources of patient enquires, whilst providing a confidential, efficient patient-friendly and out side agency contact service.

• You will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.
• You will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.
• Integral to the role with be the maintaining of the clinic administration functions on PAS ensuring that they are 'cashed up' in a timely and accurate manner at the end of each clinic session. Scanning of patient records to the EPR system.
• Dealing and responding to telephone queries and messages.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values -care,appreciateandinspire- to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careerswebsite: www.careers.northerncarealliance.nhs.uk

We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.

We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.

This advert closes on Monday 12 Oct 2026

Proud member of the Disability Confident employer scheme

Company: Salford Royal NHS Foundation Trust
Salary: £25,272 per annum
Hours: Full-time
Location: Altrincham, WA14 1PF
Job type: Permanent
Posting date: 5 Oct 2026
Closing date: 4 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.