Neurology Clinic Receptionist – Flexible NHS Role

Salford Royal NHS Foundation Trust; Altrincham; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Fantastic annual leave

Flexible working opportunities

Protected hours for wellbeing

Job summary

Northern Care Alliance NHS Foundation Trust is seeking an Administration Receptionist to support clinic administration and patient reception. You will greet patients, manage attendance on PAS, and assist with appointment bookings, including telephone requests and future scheduling.

The role requires maintaining PAS/ clinic records, scanning to EPR, and responding to phone inquiries with a confidential, patient-friendly approach. NHS values and teamwork are essential.

Qualifications

• Experience in clinic reception or administration within healthcare is advantageous.
• Ability to handle confidential information with care and discretion.
• Strong communication and teamwork skills are essential.

Responsibilities

• Greet patients entering clinic areas and record attendance on PAS.
• Provide appointment booking, including telephone bookings and scheduling.
• Maintain clinic administration on PAS and cash up at end of session.
• Scan patient records to the EPR system and manage correspondence.
• Handle and respond to telephone queries and messages.

Skills

Communication skills

Customer service

Organisational skills

Tools

PAS / Patient Administration System

EPR System

Job description

Northern Care Alliance NHS Foundation Trust is seeking an Administration Receptionist to support clinic administration and patient reception. You will greet patients, manage attendance on PAS, and assist with appointment bookings, including telephone requests and future scheduling.

The role requires maintaining PAS/ clinic records, scanning to EPR, and responding to phone inquiries with a confidential, patient-friendly approach. NHS values and teamwork are essential.