Clinical Receptionist & Booking Clerk

NHS Professionals; Doncaster; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Competitive pay

24/7 support

Multi-location

Bank shift portal access

Ad hoc shifts

Training & development

Holiday allowance

Pension scheme

Job summary

NHS Professionals is seeking a Clinical Receptionist and Booking Clerk for Doncaster & Bassetlaw Teaching Hospitals NHS FT. This temporary role is 20 hours per week on a rota basis from 7:15am to 10pm, across Monday to Sunday, in Doncaster. Reference: 91527.

You will manage patient reception, update records, assist with self-check in, and handle Outpatients enquiries, contributing to efficient NHS operations.

Qualifications

• Previous experience working in a reception role.
• Previous experience using IT quickly.
• Previous experience working within customer service.

Responsibilities

• Reception and documentation of patients, including validation of patient information.
• Updating patient information using the Patient Administration System.
• Assisting patients to use the self-check in kiosks where possible, recording the arrival of patients using the Trust’s digital check in service.
• Dealing with any telephone enquiries received by the Outpatient department.
• Dealing with patient enquiries at the desk and giving directions to other departments.

Skills

Reception experience

IT skills

Customer service

Job description

Job Title: Clinical Receptionist and Booking Clerk

Hours: Monday to Sunday - 20 hours per week Rota between 7:15am 10pm

Location: Doncaster & Bassetlaw Teaching Hospitals NHS FT

Trust Location: Doncaster Royal Infirmary, Armthorpe Road, Doncaster, DN25LT

Contract Type: Temporary for 3 months

Reference:91527

What you ll be responsible for:

• The reception and documentation of patients, including validation of patient information.
• Updating patient information using the Patient Administration System.
• Assisting patients to use the self-check in kiosks where possible, recording the arrival of patients using the Trust s digital check in service.
• Dealing with any telephone enquiries received by the Outpatient department.
• Dealing with patient enquiries at the desk and giving directions to other departments.

You ll learn the following whilst working at the trust.

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You ll have the following skills/experience:

• Previous experience working in a reception role
• Previous experience of using IT quickly.
• Previous experience of working within customer service.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your My Bank shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.