Reactive Repairs Scheduler — Multi-Trade Coordination

Recruitme; Motherwell; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Bonus up to 25%

23 days holiday

Holiday buy and sell option

Company pension

Parking

Employee Assistance Programme and well

Referral bonus

Training opportunities

Flu vaccinations

Job summary

RecruitME is recruiting a Repairs Scheduler / Scheduling Assistant to join an Asset Management team in Newhouse, supporting reactive property maintenance and void works across Central Scotland.

You’ll plan daily diaries for multi-trade operatives, arrange appointments with tenants and keep repairs moving. You’ll coordinate trades, respond to urgent changes, and ensure records and reports are accurate.

Qualifications

• Two years’ experience in a comparable scheduling or repairs planning role.
• Experience coordinating trade operatives.
• Experience in social housing repairs is preferred; facilities management scheduling also considered.

Responsibilities

• Schedule repairs for joiners, plumbers, electricians, painters and other property maintenance trades.
• Allocate jobs based on trade skills, availability, priority and realistic completion times.
• Reorganise diaries when emergency repairs or changing circumstances affect planned appointments.
• Contact tenants and customers to arrange appointments, explain changes and resolve queries.
• Check completed jobs, reviewing operative notes, photographs, videos and supporting documents.
• Issue and close subcontractor jobs, maintain accurate records and follow up outstanding actions.
• Monitor scheduling dashboards and operational reports to support response targets and timely completion.

Skills

Scheduling

Coordinating trades

Customer service

Problem solving

MS Office

CAFM systems

Tools

Microsoft Office

CAFM systems

Bell Group scheduling system

Job description

RecruitME is recruiting a Repairs Scheduler / Scheduling Assistant to join an Asset Management team in Newhouse, supporting reactive property maintenance and void works across Central Scotland.

You’ll plan daily diaries for multi-trade operatives, arrange appointments with tenants and keep repairs moving. You’ll coordinate trades, respond to urgent changes, and ensure records and reports are accurate.