Scheduler – Social Housing Repairs & Maintenance

Confidential; Melksham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Build Recruitment is partnering with a client delivering social housing repairs and maintenance to recruit an organised Scheduler in Melksham. You will schedule appointments for tradespeople and coordinate repairs and maintenance works, ensuring tenants receive timely service and minimal disruption.

You will update internal systems, handle calls and emails professionally, and work closely with operatives, supervisors and contract managers to keep the contract running smoothly.

Qualifications

• Experience in scheduling, planning or coordination.
• Experience in social housing, property maintenance or construction a plus.
• Strong organisational skills to manage a busy workload.
• Professional, customer-focused attitude.

Responsibilities

• Schedule and coordinate appointments for tradespeople.
• Liaise with tenants to arrange convenient times and provide updates.
• Monitor job progress and ensure works meet timescales.
• Communicate with operatives, supervisors and contract managers to manage workloads.
• Update internal systems and maintain accurate records.
• Handle incoming calls, emails and enquiries professionally.
• Identify and resolve scheduling issues, cancellations and missed appointments.
• Collaborate with the team to ensure smooth contract operations.

Skills

Organisational skills

IT skills

Communication

Attention to detail

Tools

Microsoft Office

Scheduling systems

Job description

Build Recruitment is partnering with a client delivering social housing repairs and maintenance to recruit an organised Scheduler in Melksham. You will schedule appointments for tradespeople and coordinate repairs and maintenance works, ensuring tenants receive timely service and minimal disruption.

You will update internal systems, handle calls and emails professionally, and work closely with operatives, supervisors and contract managers to keep the contract running smoothly.