Rail Services Administrative Coordinator

Arriva; Crewe; On-site; GBP 27,000 - 33,000; Full time

Job summary

Arriva is seeking an Administrative Assistant in Crewe to provide essential support to the Rail Services team. The role requires organising travel, preparing reports and meeting packs, and coordinating meetings and events.

You will handle invoices, maintain records, and manage diary and communications with stakeholders. Ideal candidates will have GCSEs including English and Maths, strong organisational and communication skills, and proficient use of Microsoft Office 365.

Qualifications

• Previous experience in administrative, office support, or business support roles.
• Strong organisational and time-management skills.
• Confident user of Microsoft Office 365.

Responsibilities

• Provide general administrative support across the Rail Services team.
• Arrange travel bookings and related logistics.
• Prepare routine correspondence, reports, presentations and meeting packs.
• Process invoices and maintain records.
• Coordinate meetings, room bookings, catering and diary management.
• Assist with event planning and organisation.
• Take meeting minutes and track follow-up actions.
• Support management conferences and business events.
• Respond to ad hoc administrative requests.
• Identify opportunities to improve processes using digital tools.
• Maintain confidentiality and ensure policy compliance.

Skills

Microsoft Office 365

Organisation

Time management

Communication

Education

GCSEs including English and Maths

Job description

Arriva is seeking an Administrative Assistant in Crewe to provide essential support to the Rail Services team. The role requires organising travel, preparing reports and meeting packs, and coordinating meetings and events.

You will handle invoices, maintain records, and manage diary and communications with stakeholders. Ideal candidates will have GCSEs including English and Maths, strong organisational and communication skills, and proficient use of Microsoft Office 365.