Admin Assistant

Arriva TrainCare; Crewe; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Arriva TrainCare in Crewe is seeking an Administrative Assistant to provide vital support to the Rail Services team, ensuring smooth day-to-day operations and professional coordination across stakeholder groups. You will organise travel, prepare reports and meeting packs, take minutes, handle invoices, and help plan events, while maintaining confidentiality and accurate records.

The role requires strong organisation, attention to detail, MS Office 365 proficiency, and the ability to manage

Qualifications

• Essential administrative experience in an office/administration role.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Confident user of Microsoft Office 365.
• Ability to handle confidential information with discretion.

Responsibilities

• Providing general administrative support across the Rail Services team.
• Arranging travel bookings and related logistics.
• Preparing routine correspondence, reports, presentations, and meeting packs.
• Processing invoices and maintaining accurate records.
• Coordinating meetings, including room bookings, catering, and diary management.
• Assisting with event planning and organisation.
• Taking meeting minutes and tracking follow-up actions.
• Supporting management conferences and business events.
• Responding to ad hoc administrative requests from teams and managers.
• Identifying opportunities to improve administrative processes through digital tools and technology.
• Maintaining confidentiality and ensuring compliance with company policies at all times.

Skills

MS Office 365

Organisation

Time management

Attention to detail

Education

GCSE English & Maths

Job description

## Admin AssistantApply: 2 Cranham Court: Full time: Posted Today: End Date: November 9, 2026 (12 days left to apply): JR033328# Administrative Assistant**Location:** Crewe **Contract Type:** Full Time, Permanent **Salary:** £30,000## Join Our TeamWe are looking for a highly organised and proactive **Administrative Assistant** to provide vital support to our Rail Services team.This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment and enjoys working with a variety of stakeholders across the business.As an Administrative Assistant, you will play a key role in ensuring the smooth day-to-day running of administrative functions, supporting colleagues and management teams, and helping to coordinate meetings, events, and business activities. ## What You'll Be Doing* Providing general administrative support across the Rail Services team* Arranging travel bookings and related logistics* Preparing routine correspondence, reports, presentations, and meeting packs* Processing invoices and maintaining accurate records* Coordinating meetings, including room bookings, catering, and diary management* Assisting with event planning and organisation* Taking meeting minutes and tracking follow-up actions* Supporting management conferences and business events* Responding to ad hoc administrative requests from teams and managers* Identifying opportunities to improve administrative processes through digital tools and technology* Maintaining confidentiality and ensuring compliance with company policies at all times## What We're Looking For### Essential:* Previous experience in an administrative, office support, or business support role* Strong organisational and time-management skills* Excellent attention to detail and accuracy* Confident user of Microsoft Office 365* Strong written and verbal communication skills* Ability to handle confidential information with discretion* Self-motivated with the ability to prioritise workload and work independently* GCSEs (or equivalent) including English and Maths### Desirable:* Qualifications in Administration, Business Support, or a related discipline* Experience supporting multiple stakeholders in a busy environment*Application closing dates are indicative only. We will be reviewing applications and interviewing on an ongoing basis and may close the vacancy early once a suitable candidate is found. Early applications are strongly encouraged. At Arriva, we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.*0:00 / 3:05### About UsArriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.