Rail Services Administrative Coordinator

Arriva TrainCare; Crewe; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Arriva TrainCare in Crewe is seeking an Administrative Assistant to provide vital support to the Rail Services team, ensuring smooth day-to-day operations and professional coordination across stakeholder groups. You will organise travel, prepare reports and meeting packs, take minutes, handle invoices, and help plan events, while maintaining confidentiality and accurate records.

The role requires strong organisation, attention to detail, MS Office 365 proficiency, and the ability to manage

Qualifications

• Essential administrative experience in an office/administration role.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Confident user of Microsoft Office 365.
• Ability to handle confidential information with discretion.

Responsibilities

• Providing general administrative support across the Rail Services team.
• Arranging travel bookings and related logistics.
• Preparing routine correspondence, reports, presentations, and meeting packs.
• Processing invoices and maintaining accurate records.
• Coordinating meetings, including room bookings, catering, and diary management.
• Assisting with event planning and organisation.
• Taking meeting minutes and tracking follow-up actions.
• Supporting management conferences and business events.
• Responding to ad hoc administrative requests from teams and managers.
• Identifying opportunities to improve administrative processes through digital tools and technology.
• Maintaining confidentiality and ensuring compliance with company policies at all times.

Skills

MS Office 365

Organisation

Time management

Attention to detail

Education

GCSE English & Maths

Job description

Arriva TrainCare in Crewe is seeking an Administrative Assistant to provide vital support to the Rail Services team, ensuring smooth day-to-day operations and professional coordination across stakeholder groups. You will organise travel, prepare reports and meeting packs, take minutes, handle invoices, and help plan events, while maintaining confidentiality and accurate records.

The role requires strong organisation, attention to detail, MS Office 365 proficiency, and the ability to manage