Radiology Receptionist - Part-Time Patient Concierge & Admin

University Hospitals Coventry and Warwickshire NHS Trust; Rugby; In loco; GBP 14.000 - 21.000; Part-time

Descrizione del lavoro

University Hospitals Coventry and Warwickshire NHS Trust in Rugby is seeking a part-time Radiology Administration Assistant to join the reception team. The role involves greeting patients and staff, booking appointments and inputting data into the RIS system with accuracy.

You will register patients, handle inquiries, and support the department using Trust IT systems such as IPM, CRIS, Opera and Outlook. Working hours are 08:00–17:00, Monday, Tuesday and Thursday, 22.5 hours per week.

Competenze

• RSA/OCR II typing/word processing qualification or equivalent.
• Key Skills Level 2 in literacy and numeracy or equivalent.
• Experience in customer facing role and busy administrative environment.

Mansioni

• Act as first point of contact for patients and visitors dealing with routine enquiries.
• Booking in patients for appointments.
• Processing referrals in line with Departmental guidelines.
• Maintain efficient administrative service and data input as required.
• Utilise IT systems (IPM, CRRS, Opera, CRIS, Ultra, Respond, IMPAC) for patient data.
• Maintain manual and electronic filing systems and archive documents.

Conoscenze

Customer facing

Communication

Typing

Organisation

Data input

Formazione

RSA/OCR II

Key Skills Level 2 (literacy/numeracy)

Strumenti

Outlook

Word

Excel

Descrizione del lavoro

University Hospitals Coventry and Warwickshire NHS Trust in Rugby is seeking a part-time Radiology Administration Assistant to join the reception team. The role involves greeting patients and staff, booking appointments and inputting data into the RIS system with accuracy.

You will register patients, handle inquiries, and support the department using Trust IT systems such as IPM, CRIS, Opera and Outlook. Working hours are 08:00–17:00, Monday, Tuesday and Thursday, 22.5 hours per week.