Radiology Booking & Scheduling Coordinator

Bolton Nhs Foundation Trust; Farnworth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking an enthusiastic Radiology Administrative Assistant to provide an efficient appointment booking and waiting list management service across Radiology, ensuring referrals and appointments are processed in line with departmental procedures and national waiting time standards.

Based predominantly at the Radiology Community Diagnostic Centre, you will monitor queues, coordinate outpatient clinics, support clinical colleagues and rotate through Radiology areas to

Qualifications

• Experience in medical/administrative environment.
• Strong organisational, communication and customer service abilities.

Responsibilities

• Managing referrals, appointments, cancellations and rescheduling across Radiology services.
• Monitoring waiting lists and escalating potential breaches as required.
• Liaising with patients, GPs, wards and staff to coordinate appointments.
• Providing appointment information and preparation guidance to patients.
• Maintaining accurate patient records and ensuring data quality.
• Supporting appointment scheduling and template management to maximise capacity.
• Managing non-attendance, cancellations and follow-up appointments.
• Responding to telephone, email and face-to-face enquiries.
• Undertaking administrative duties including data entry and record maintenance.
• Contributing to service improvement and performance standards.

Skills

Organisational skills

Communication skills

Customer service

Administrative experience

Job description

Bolton NHS Foundation Trust is seeking an enthusiastic Radiology Administrative Assistant to provide an efficient appointment booking and waiting list management service across Radiology, ensuring referrals and appointments are processed in line with departmental procedures and national waiting time standards.

Based predominantly at the Radiology Community Diagnostic Centre, you will monitor queues, coordinate outpatient clinics, support clinical colleagues and rotate through Radiology areas to