Radiology Appointments Coordinator

Children's Hospice South West; Bolton; On-site; GBP 23,000 - 26,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking two Band 3 Radiology Booking Clerks to join the Radiology Admin and Clerical Team at Royal Bolton Hospital. You will manage referrals, appointments, waiting lists and patient communications while rotating across Radiology to support service demand.

Ideal candidates will have experience in busy administrative environments, booking appointments, and using computerised information systems.

Qualifications

• GCSE English and Maths grade C/4 or equivalent.
• NVQ Level 3 or equivalent qualification, training or experience.
• Experience in a busy administrative environment and booking appointments.
• Experience using computerised information systems and databases.
• NHS experience and Radiology knowledge desirable.

Responsibilities

• Managing referrals, appointments, cancellations and rescheduling across Radiology services.
• Monitoring waiting lists and escalating potential breaches as required.
• Liaising with patients, carers, GPs and clinical staff to coordinate appointments.
• Providing appointment information and preparation guidance to patients.
• Maintaining accurate patient records with data quality and confidentiality.
• Handling enquiries by telephone, email and in person.

Skills

Excellent communication

Organisational skills

Attention to detail

Team player / independence

Education

GCSE English and Maths

NVQ Level 3 or equivalent

Tools

CRIS

Sectra PACS

LE2.2

AllScripts EPR

Job description

Bolton NHS Foundation Trust is seeking two Band 3 Radiology Booking Clerks to join the Radiology Admin and Clerical Team at Royal Bolton Hospital. You will manage referrals, appointments, waiting lists and patient communications while rotating across Radiology to support service demand.

Ideal candidates will have experience in busy administrative environments, booking appointments, and using computerised information systems.