Race Day Events & Client Experience Coordinator

JETS - Jockeys Education & Training Scheme; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading equine event organization in Cheltenham is seeking an Event Co-ordinator to manage hospitality and client interactions on race days. The ideal candidate will have proven experience in customer service, exceptional communication skills, and a team-oriented attitude. This role offers a competitive benefits package including an award-winning pension, extensive annual leave, and the opportunity to attend events with family and friends. Interested candidates should apply by December 28th.

Benefits

Free access to events for employees and guests

Generous pension scheme

Healthcare cash back plan

25 days annual leave

Learning & Development resources

Discounts across retailers

Qualifications

• Proven experience in customer service or client relationship roles.
• Exceptional communicator driven to provide first-class service.
• Ultra-organized with the ability to juggle priorities.

Responsibilities

• Manage hospitality administration for events.
• Act as point of contact for client needs on race days.
• Collaborate with teams for smooth event execution.

Skills

Customer service experience

Exceptional communication

Team collaboration

Organization skills

Ability to work under pressure

Job description

A leading equine event organization in Cheltenham is seeking an Event Co-ordinator to manage hospitality and client interactions on race days. The ideal candidate will have proven experience in customer service, exceptional communication skills, and a team-oriented attitude. This role offers a competitive benefits package including an award-winning pension, extensive annual leave, and the opportunity to attend events with family and friends. Interested candidates should apply by December 28th.