Quality & Ops Support Coordinator - On-Site Newcastle

CBS Butler; Newcastle upon Tyne; Sur place; GBP 19 000 - 25 000; Plein temps

Résumé du poste

CBS Butler in Newcastle is seeking a highly organised Quality & Operational Support Coordinator to provide administrative and coordination support to the QMS Manager. The role focuses on maintaining the Quality Management System, ensuring documents and records are accurate and governance processes are followed.

You will audit support, collect evidence, track corrective actions, produce routine management information, and help prepare for internal and external audits.

Qualifications

• Previous experience in administrative, operational support, quality, governance or similar role.
• Strong organisational skills and excellent attention to detail.
• Experience maintaining accurate records, documentation and structured processes.
• Ability to follow established procedures, checklists and control requirements.
• Ability to review information, identify gaps or inconsistencies and elevate appropriately.
• Strong written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• Good working knowledge of Microsoft Excel and Word.
• A dependable and collaborative approach, with accountability for producing accurate work.

Responsabilités

• Support the maintenance of the Quality Management System and associated documentation and records.
• Maintain controlled documents, procedures, governance logs and review schedules.
• Carry out or support scheduled internal audits using established processes and templates.
• Complete governance and operational control checks, accurately recording outcomes.
• Gather and review supporting evidence, identifying gaps or exceptions and escalating issues appropriately.
• Record and track audit findings, corrective actions and improvement activities through to completion.
• Support document reviews, Root Cause Analysis and continuous improvement activities.
• Produce routine management information, reports and governance materials.
• Assist with preparation for internal and external audits and governance reviews.
• Build effective working relationships with colleagues and stakeholders across the operation.

Connaissances

Organisational skills

Attention to detail

Record keeping

Procedures and checklists

Issue escalation

Written and verbal communication

Multitasking

Microsoft Excel

Microsoft Word

Outils

Microsoft Excel

Microsoft Word

Description du poste

CBS Butler in Newcastle is seeking a highly organised Quality & Operational Support Coordinator to provide administrative and coordination support to the QMS Manager. The role focuses on maintaining the Quality Management System, ensuring documents and records are accurate and governance processes are followed.

You will audit support, collect evidence, track corrective actions, produce routine management information, and help prepare for internal and external audits.