Overview
We are looking for an experienced Quality Lead to join our Warwickshire 0-19 service. You will provide strategic leadership and oversight of clinical quality and effectiveness across a diverse portfolio of services. Reporting to the Business Unit Head, you will advise the Senior Leadership Team on compliance with clinical, regulatory, and professional standards, including CQC regulations, CQUINs, and KPIs. You will lead and provide assurance on core quality functions and embed quality into practice to drive continuous improvement.
Responsibilities
- Develop and implement an audit plan and ensure audit aspects of services are embedded in practice.
- Identify clinical information that provides evidence of high-quality, safe care.
- Provide access to professional advice and support from relevant internal and external experts and teams.
- Produce the monthly Quality Assurance & Risk Report to all Governance Committees.
- Support patient satisfaction and experience initiatives by linking with the Communications & Experience Team and assisting services with new innovations.
- Ensure learning from patient complaints is shared and disseminated to staff.
- Deliver highly specialised advice on care and training.
Qualifications and Requirements
- Degree level education.
- Driving licence and access to a vehicle for travel.
- Detailed knowledge of professional regulation and evidence-based practice.
- Excellent written and verbal communication skills with clarity and effectiveness.
- Successful experience in service mobilisation or change management.
- Understanding of evidence-based healthcare principles.
- Experience with quantitative and qualitative data audits/analysis for benchmarking and performance monitoring.
- Ability to act independently with initiative within agreed boundaries.
- Attention to detail and a thorough, systematic approach to tasks and high quality standards.
What we offer
- Flexible, part-time hours (18.75 per week), Monday to Friday.
- Remote working with weekly visits to service sites.
- Supportive, forward-thinking team environment.
- Opportunity to shape high-quality care delivery across a respected healthcare organisation.
- Salary: £55,690 - £62,682 depending on experience, with group pension.
- Private medical insurance with fast access to specialists.
- Additional benefits including employee discounts, wellbeing support, eLearning, and career development opportunities.
As a Quality Lead, you’ll be part of our valued team at HCRG Care Group. We are committed to safeguarding and promote safer working practices, with policies including safer recruitment and disclosure checks where applicable.
About us
Established in 2006, we are a leading independent provider of community health and care services across England, focused on experience, efficiency, and improved outcomes. We welcome applications from a diverse range of people and are a Disability Confident Committed company.