Quality and Outcomes Framework (QOF) Administrator

The Methodist Church in Britain; West Boldon; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Zusammenfassung

The Quarter Jack Surgery in the United Kingdom is seeking a QOF Administrator to support chronic disease reviews, Welby reports, and vaccination programmes.

You will train colleagues as Welby super-user, handle administrative tasks, and maintain essential records, with full training provided.

This role suits those with healthcare admin experience, strong IT skills, and the ability to work well in a team and under pressure.

Qualifikationen

• GCSE level or equivalent, including Mathematics and English.
• Experience working with the public, including on the telephone.
• Experience of administrative duties.
• Strong IT skills: Outlook and Office, particularly Excel and Word.

Aufgaben

• Process chronic disease reviews and assist with processing tasks.
• Run Welby reports, maintain spreadsheets and planners, and take appropriate actions.
• Assess home blood pressure readings and take appropriate action.
• Support vaccination programmes (seasonal flu and Covid).
• Provide coding and workflow support, extracting information from clinical documents.
• Arrange appointments, tests and follow-ups prioritising clinical need.
• Assist with the home blood pressure monitoring loan system and records.
• Support QOF, Investment & Impact Fund and Enhanced Service targets.

Kenntnisse

Communication

IT skills

Time management

Teamwork/Autonomy

Problem solving

Under pressure

Ausbildung

GCSE Maths & English

Tools

SystmOne

Jobbeschreibung

This QOF Administrator post sits within The Quarter Jack Surgery, a GP practice, supporting the Quality and Outcomes Framework work covering chronic disease, public health and preventative services. The core of the job is processing chronic disease reviews, running Welby reports, assessing home blood pressure readings and supporting vaccination programmes. The post-holder is also the Welby super-user, training colleagues, and assists with the home blood pressure monitoring loan system. Healthcare experience and SystmOne skills are preferred, with full training given.

What the job involves

• Process chronic disease reviews and assist with processing tasks
• Run Welby reports, maintain spreadsheets and planners, and take appropriate actions
• Assess home blood pressure readings and take appropriate action
• Support the seasonal flu and covid vaccination and immunisation programmes
• Provide coding and workflow support, extracting information from clinical documents
• Assess and analyse questionnaires, reports and spreadsheets
• Arrange appointments, tests and follow-up appointments, prioritising clinical need
• Assist with the home blood pressure monitoring loan system, including records
• Support QOF, Investment & Impact Fund and Enhanced Service targets, such as learning disability care plans, baby immunisations, COPD and coil and pessary recalls
• Act as Welby super-user, offering training and support to colleagues and answering Welby queries
• Participate in the running of chronic disease review processes
• Complete other administrative work within specified timeframes

Qualifications

• GCSE level or equivalent, including Mathematics and English

Experience

• Experience working with the public, including on the telephone
• Experience of administrative duties

Skills & knowledge

• Excellent written and oral communication and good interpersonal skills
• Strong IT skills, including Outlook and Office, particularly Excel and Word
• Effective time management
• Ability to work as part of a team and autonomously
• Problem solving, analytical skills and sound judgement
• Ability to cope under pressure

Other

• Polite, confident, sensitive and empathetic with members of the public
• Flexible, reliable and motivated
• High levels of integrity and loyalty
• Willingness to learn and develop
• Strict confidentiality
• Good keyboard skills and spelling

Nice to have

• Experience working within a healthcare setting
• SystmOne user skills

What’s offered

• Full training provided