QOF Administrator

The Methodist Church in Britain; Congleton; Sur place; GBP 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Training provided

Development opportunities

Friendly, supportive environment

Résumé du poste

Meadowside Medical Centre is seeking a part-time QOF administrator to support the practice’s Quality and Outcomes Framework work. You will run searches, audits and template updates to ensure accurate coding for QOF and monthly claims, and you will recall patients with long-term conditions using EMIS and Ardens.

Post is office-based with no remote or hybrid working. DBS check is required, and flexibility outside core hours is expected.

Qualifications

• GCSE level or equivalent required.
• Maths and English GCSEs at grade C or above.

Responsabilités

• Apply QOF standards across the practice and monitor indicators.
• Run searches and audits to keep clinical coding accurate for QOF and monthly claims.
• Issue and monitor monthly recall invitations for long-term conditions.
• Book patient appointments by AccuRx, telephone, email or post.
• Conduct QOF/IIF checks on follow-up, attendance and coding.
• Plan the QOF year with Practice Manager and Operations Manager.

Connaissances

Excellent communication

Strong IT skills

Polite telephone manner

Planning & time mgmt

Interpersonal skills

Problem solving

Formation

GCSE level or equivalent

Maths & English GCSE Grade C+

Outils

EMIS

Docman

Ardens

MS Office/Outlook

Description du poste

This part-time QOF administrator post at Meadowside Medical Centre, a GP practice, runs the practice's Quality and Outcomes Framework work. The core of the job is running searches and audits, recalling patients with long-term conditions, and keeping clinical coding accurate so monthly claims are correct. Hours are to be confirmed and the role is office-based at the practice, with no remote or hybrid working. Prior medical or audit experience is welcome but training is provided; a DBS check is required and flexibility outside core hours is expected.

What the job involves

• Apply QOF performance and quality standards across the practice, monitoring against the achievement indicators, and keep reporting data accurate and reliable


• Run searches, audits and template updates to keep clinical coding accurate for QOF information and monthly claims


• Issue and monitor monthly recall invitations for long-term conditions using EMIS and Ardens


• Book patient appointments by AccuRx, telephone, email or post


• Undertake QOF/IIF checks on patient follow-up, attendance and coding


• Plan the QOF year with the Practice Manager and Operations Manager, including chronic disease and vaccination recalls


• Create and add EMIS sessions and assist with slot mapping


• Create clinical templates in EMIS, checking annual leave on the Practice Index calendar first


• Deal with all income-generating appointments


• Run reports and manage bookings for health monitoring, disease registers and child immunisations


• Code informed dissent for QOF and birth recall on Docman


• Produce reports for the Practice Manager when requested

Qualifications

• Educated to GCSE level or equivalent


• GCSE Mathematics and English at grade C or above

Skills & knowledge

• Excellent written and oral communication


• Strong IT skills


• Clear, polite telephone manner


• Effective planning, organising and time management


• Good interpersonal skills


• Problem solving and analytical skills

Checks & eligibility

• Disclosure Barring Service (DBS) check

Other

• Ability to work in a team and autonomously


• Ability to follow policy and procedure


• Willingness to undertake further training and development


• Flexibility to work outside core office hours

Nice to have

• Knowledge of EMIS, Docman and Ardens


• Competent in Office and Outlook


• Experience of working with the general public


• Experience in a healthcare setting


• Experience as an administrator in a GP practice


• Previous medical and audit experience

What’s offered

• Training will be given


• Encouragement of personal and professional development at all levels


• Friendly, supportive working environment