QC Technician (Night shift)

Compleat Food Group; Greater London; On-site; GBP 33,000 - 39,000; Full time

Job summary

A leading food business in Greater London is seeking a Quality Control Technician for night shifts responsible for upholding food safety and quality standards. The role includes conducting audits, leading investigations into quality issues, and collaborating across departments to enhance quality systems. Ideal candidates should have 3+ years in quality assurance within food manufacturing, strong analytical and communication skills, and a proactive approach to problem-solving. A competitive salary and opportunities for career growth are offered.

Benefits

Salary Sacrifice Schemes

Holiday Discounts

Free product handouts

Physical wellbeing hub

Qualifications

• Minimum 3 years in quality assurance within food or beverage manufacturing.
• Experience with food safety practices.
• Ability to engage assertively and respectfully on the factory floor.

Responsibilities

• Maintain food safety and quality standards.
• Conduct GMP and internal audits.
• Lead investigations into quality issues.
• Perform documentation and traceability checks.
• Support training initiatives for new starters.

Skills

HACCP knowledge

Analytical skills

Communication skills

Problem solving

Time management

MS Office proficiency

Attention to detail

Job description

QC Technician (Night shift)

Quality Control Technician

Night shift

Join Our Technical Team at The Compleat Food Group!

About The Compleat Food Group

At The Compleat Food Group, were proud to be a food business built on purpose and passion. Formed in 2021, were on a mission to createFood to Feel Good - great quality, tasty and affordable food that people love to eat.

We're home to some of the UKs most exciting and loved food brands, including Walls Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we're a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UKs major retailers, as well as across foodservice.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we're united by a shared ambition to shape the future of food for the better.

We are backed by European private equity firm PAI Partners.

Working Hours: 3on & 3 off: 6pm-6am (38.5 hours average a week)

Location: Poole

Salary: £38,938 per annum

Job Purpose

The role is responsible for upholding food safety and quality standards in line with Group, customer, and BRC requirements. Through a strong presence on the factory floor, you will carry out audits, process validations, verifications, sampling, raw material inspections, and traceability checks. You will also review concessions, manage export documentation, and support investigations into customer complaints, process deviations, and out-of-specifications.

By analysing data, collaborating across teams, and contributing to continuous improvement of food safety and quality systems, you will help maintain a culture of audit readiness and operational excellence.

Key Duties & Responsibilities

• Food Safety, Quality & GMP Compliance: Maintain a strong presence on the factory floor, actively engaging with Operations to uphold food safety and quality standards. Provide coaching to operation at factory floor in aspects regarding food safety, quality and GMP standards.
• Conduct audits: GMP audits, internal audits, hygiene audits and fabrication audits.
• Drive continuous improvement initiatives.
• Concession Assessments: Review and document concession requests and communicate outcomes effectively.
• Process Validation: Conduct and document process validation under the supervision of QM.
• Investigations & Root Cause Analysis: Lead investigations into customer complaints, metal rejections / finds, microbiological and chemistry laboratory out of specifications, working closely with relevant departments. Identify and document non-conformances and support root cause analysis.
• Conduct traceability verification as part of investigations or during external audits.
• Taste Panel Administration: Prepare taste panel samples, facilitate panel discussions, document findings, and liaise with operations to ensure corrective actions are completed.
• Sample Collection & Testing: Collect samples for laboratory testing as requested (finish, WIP products, swabs, water samples etc.) and log samples for lab testing.
• Vegan Cleaning Verification: Perform verification checks to ensure compliance with vegan cleaning standards.
• Calibration & Compliance Checks: Conduct scheduled calibration checks (scales, temperature probes) and verify metal-detectable items before issuing them to production.
• Documentation & Filing: Organise and maintain factory paperwork and rack tags appropriately.
• Traceability & Mass Balance: Execute traceability exercises and mass balance assessments as required.
• Packaging & Artwork Approval: Conduct packaging and artwork checks against approved standards and versions.
• Packaging changeovers: Complete and oversee the process of packaging changeover against approved procedure and Notice of Activity.
• Brexit Documentation: Prepare necessary paperwork for product exports.
• Label Quality Control: Perform quality control checks on labels to ensure accuracy and compliance.
• Raw materials inspections: Perform quality checks for incoming raw materials and packaging when there is no Goods-In QCT cover.
• Data Analysis & Reporting: Provide trend analysis for quality, microbiological, and environmental data; complete customer and group reports.
• Support training initiatives for new starters and ongoing team development.
• Maintain accurate and timely data entry to support quality reporting and analysis.
• Cross-Department Collaboration: Foster strong working relationships across departments to support teamwork and align with technical and company objectives.
• Audit Support: Assist with third-party audits conducted on-site.
• Quality Manager Support: Act as a deputy for the Quality Manager in their absence.
• Additional Responsibilities: Undertake any other tasks delegated by the line manager or senior leadership related to food safety, quality, site / group / customer standards, and legal compliance.

Knowledge, Skills and Experience

Experience

Minimum 3 years of experience in a quality assurance role (in Technical or Production Departments) in a food or beverage manufacturing environment.

Working Knowledge

HACCP and food safety practices.

Key Skills

• Positive can-do attitude.
• Engage with site colleagues on the factory floor in an assertive and respectful manner; persuade to achieve objectives.
• Problem solving.
• Consistently meet deadlines.
• Good analytical skills.
• Good time management.
• Proficient in MS Office tools.
• Clear written and verbal communication with a flexible approach.
• Good administrative skills.
• Identify and act on opportunities for improvement.
• Proactive and detail-oriented approach to quality assurance.
• Act with integrity.

Why Join Us?

Financial & Lifestyle Benefits

• Salary Sacrifice Schemes (Electric Vehicles, Home & Tech, Cycle to Work, SMART Pension).
• Option to purchase extra annual leave.
• Holiday Discounts via our online retail platform.
• Access to enhanced retail discounts online and in-store.
• Free product handouts across sites.
• EV charging points available at selected sites.

Health & Wellbeing

• 24/7 access to Grocery Aid for support.
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts.
• Free diet & nutrition advice with healthy recipes.
• Online wellbeing support (mindfulness, lifestyle resources).
• Financial wellbeing tools (mortgage calculators, budgeting tools, financial aid).

Career Growth & Development

• Personalised online learning platform (LMS).
• Formal and informal training opportunities tailored to your role.
• Performance Development Plans and regular Career Conversations.
• Company Mentoring Scheme.
• Recognition through Club Compleat rewards.

Community & Culture

• 2 paid volunteering days per year.
• Charity initiatives and fundraising events.
• Team socials to connect and celebrate together.
• Employee networks & support groups – including Women @ Compleat.

New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, ensuring all colleagues can thrive by bringing their whole selves to work. As an equal opportunity employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

If you would be interested in working with us please send a message and should we have any roles we need additional support with we will reach out to you.

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