Public Service Receptionist: Calm Front Desk & Safeguarding

Brook Street; Grimsby; On-site; GBP 15,000 - 21,000; Full time

Job summary

Qualifications

• Proven ICT skills and computer literacy.
• Excellent verbal and written communication abilities.
• Strong organisational skills and attention to detail.
• Respectful, inclusive mindset promoting diversity.

Responsibilities

• Act as first point of contact for visitors, callers and emails, greeting professionally.
• Log arrivals and departures and issue visitor passes and security fobs.
• Direct inquiries to appropriate staff and provide basic information.
• Maintain situational awareness to help diffuse difficult situations.
• Support administrative functions, filing, archiving, and updating records.
• Assist with building safety, be a keyholder for evacuations (training provided).
• Log faults and incidents, escalate appropriately and follow guidelines.

Job description