Public Sector Cloud Onboarding Consultant for Local Authorities

IDOX plc; Luton; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A software solutions firm is seeking an experienced Onboarding Consultant to support Local Authorities in the UK with implementing Idox Cloud solutions. You will guide clients through setup and configuration while building strong relationships and managing projects. Ideal candidates possess hands-on experience with Idox software, an understanding of Council operations, and a consultative approach. This role offers the opportunity to make a positive impact on public service delivery while upholding our values of Responsibility, Integrity, and Excellence.

Qualifications

• Hands-on experience using Idox software solutions or similar Local Authority software.
• Good understanding of Council processes in Public Protection or Regulatory Services.
• Previous experience in software consultancy and/or training.
• Strong problem-solving mindset and consultative approach.
• Ability to influence stakeholders across teams.

Responsibilities

• Deliver defined work packages for software setup and configuration.
• Collaborate with project managers on project approach and risks.
• Provide training and workshops to customers.
• Act as a trusted advisor, helping customers to make informed decisions.
• Maintain subject matter expertise in relevant service areas.

Skills

Experience in Idox software solutions

Understanding of Council processes

Problem-solving mindset

Excellent communication skills

Stakeholder influence

Job description

A software solutions firm is seeking an experienced Onboarding Consultant to support Local Authorities in the UK with implementing Idox Cloud solutions. You will guide clients through setup and configuration while building strong relationships and managing projects. Ideal candidates possess hands-on experience with Idox software, an understanding of Council operations, and a consultative approach. This role offers the opportunity to make a positive impact on public service delivery while upholding our values of Responsibility, Integrity, and Excellence.