Pub Team Leader – Lead Service & Bar Excellence

Greene King; Barugh Green; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Career development

Staff discount

Employee support

Maternity/paternity Leave

Menopause friendly employer

Hotel/Inn discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King’s Hungry Horse venue is looking for a proactive Team Leader to drive a smooth shift, deliver great customer experiences, and support the management team. You’ll coach colleagues, ensure safety and standards, and help the team stay motivated during busy periods.

Join a supportive pub group that values development and teamwork, with a strong emphasis on customer welcome and a safe, welcoming environment for guests and staff alike.

Qualifications

• Experience leading hospitality teams during busy shifts.
• Strong communication and people skills for coaching and resolving issues.
• Ability to uphold safety, allergen controls and legal standards.

Responsibilities

• Lead the shift by example and ensure the team has what they need.
• Deputise for management and resolve issues during absence.
• Coordinate the team during busy periods to keep service smooth.
• Ensure bar, safety, legality and cleanliness standards are maintained.

Skills

Customer service

Team leadership

Shift coordination

Attention to detail

English proficiency

Job description

Greene King’s Hungry Horse venue is looking for a proactive Team Leader to drive a smooth shift, deliver great customer experiences, and support the management team. You’ll coach colleagues, ensure safety and standards, and help the team stay motivated during busy periods.

Join a supportive pub group that values development and teamwork, with a strong emphasis on customer welcome and a safe, welcoming environment for guests and staff alike.